by Chilmark Team | October 19, 2018
by Brian Eastwood and Paul Nardone When today’s healthcare consumers have questions about their health, they are no longer limited to phone calls to the doctor’s office or visits to the emergency room. Technology has enabled and supported the creation of numerous new “front doors to care” – including but ...
by John Moore | October 16, 2018
At the recent Allscripts Client Experience (ACE, #ACEHHS18) conference, the company gave us a day and a half deep dive into their current strategy and initiatives. As much as Allscripts positioned themselves as the innovative leader among the leading EHR vendors, the fundamental reality was far simpler. This is a ...
by Brian Eastwood | October 08, 2018
Key takeaways: Providers are adopting telehealth only when it directly contributes to revenue with a proven business case. This will not change for two or three more years. Vendors are positioning telehealth as a complement to care, not a direct competitor to care, to address increasing competition for low-acuity care. ...
by John Moore | October 01, 2018
Health Catalyst (HC) is arguably the strongest, best-of-breed vendor for clinical data analytics in the market today. And as a best-of-breed vendor, it has been able to stay one step ahead of its leading competitors, Epic and Cerner – though as former Intel CEO Andy Grove once pointed out, “only ...
by Brian Murphy | September 18, 2018
To accompany the release of our new report, Healthcare App Stores: Statues and Outlook, we have also created this infographic presenting options and opportunities from EHR vendor-hosted app stores (the most common and robust type of app store-host), as well as the most promising alternatives. Most healthcare apps are designed for ...
by John Moore | September 10, 2018
At Epic’s recent UGM conference in Verona, WI, CEO Judy Faulkner painted a very big vision of the future – “One Virtual System Worldwide." She was speaking to the Epic faithful on where Epic and its customers would travel next, a place in the cosmos leading to dramatic breakthroughs in clinical ...
by Matt Guldin | August 30, 2018
Key Takeaways: Humana and Walgreens jointly announced a partnership for Human to operate senior-focused primary care clinics in Walgreens stores. This comes as a response to a clear industry need for new "front doors to care" and other investments in retail health by competitors to both companies. We predict these ...
by John Moore | August 14, 2018
Last week, CMS released its proposed rule (beware – in good government fashion it’s a whooping 607 pages) for the Medicare Shared Savings Program (MSSP) Accountable Care Organization (ACO) program. CMS is taking a big leap forward with this rule on the path to value-based care. The big leap? Moving ...
by Brian Murphy | August 13, 2018
While healthcare frets and obsesses about the state of exchange between providers, payers have been relatively slow to embrace modern ideas about data movement. On the federal level, Blue Button 2.0 lets Medicare beneficiaries download or authorize the download of their own health data. This federal program has generated a ...
by Brian Eastwood | August 07, 2018
Anyone who has written about telehealth in the last decade has penned a January piece that begins, “This is the year telehealth technology finally takes off.” In keeping with the pattern, a second piece inevitably follows about 11 ½ months later, noting that telehealth didn’t quite take off as expected ...
by John Moore III | August 06, 2018
In this webinar, Brian Edwards, lead author for the report Natural Language Processing: Unlocking the Potential of a Digital Healthcare Era, discusses key findings from his research as to the opportunities and trajectory of NLP technologies in healthcare. We are then treated to a presentation from guest leaders in NLP ...
by Chilmark Team | July 26, 2018
By Paul Nardone, 2018 Research Intern Key Takeaways: Healthcare stakeholders recognize a social determinant of health when they see it, but organizations differ on which measures are important. Agreement about a core set of SDoH would help implementers better utilize this data type. SDoH and patient health are correlated, but ...
by Hannah Ehnle | July 23, 2018
This webinar complements the release of our Insight Report, Capturing Patient Experience: Challenges and Future Needs. The webinar includes a short presentation and a longer Q&A with report author Brian Eastwood to answer audience questions about the report and broader market for capturing and improving based on patient experience data. ...
by Brian Edwards | July 11, 2018
Key Takeaways Natural Language Processing (NLP) is an increasingly low-cost, low-risk way for healthcare enterprises to experiment with machine learning and deep learning technologies. HCOs can use ambient intelligence to unlock insights from the 80% of clinical data captured in an unstructured format. Ambient voice technology has seen faster adoption than ...
by Brian Eastwood | July 05, 2018
Conversations about how healthcare organizations (HCOs) can improve the patient experience tend to focus on one of three ideas: Offering amenities that remind patients of hotels and make them highly likely to leave a rave review. Boosting metrics in order to improve HCAHPS scores or Hospital Compare rankings. Providing healthcare ...
by Brian Murphy | June 21, 2018
Apple’s early and fantastic success with its app store spawned imitators. App stores are a relatively new wrinkle in healthcare IT vendor’s approach to relationships aimed at better serving existing customers or finding new ones. Most major IT vendors to payers and providers have partnerships with other companies that provide ...
by Brian Eastwood | June 14, 2018
Key takeaways: Healthcare organizations (HCOs) generally see the value of using point-of-care survey solutions to gain insight into more traditional patient experience surveys, but they don’t know how to get started. HCOs will increasingly adopt point-of-care survey solutions that collect data and create insight that’s tied to their patient experience ...
by Brian Eastwood | May 17, 2018
For all the promise of patient engagement technology such as chatbots, wearables, self-management apps, and passive sensors, engagement is still a high-touch process. But just because cutting-edge technology isn’t part of the everyday workflow doesn’t mean engagement hasn’t been moving forward. As our recent Population Health Management Market Trends Report ...
by David Constantine | May 15, 2018
A brief recap of the World Medical Innovation Forum 2018 Top minds across a broad spectrum of healthcare disciplines converged to discuss artificial intelligence in Boston April 23-25 at the 2018 World Medical Innovation Forum (WMIF), which drew 1700 registrants and 169 speakers. Researchers, clinicians and industry leadership paraded on ...
by John Moore III | May 14, 2018
On May 3, 2018 we released Blockchain: Opportunities and Challenges in Healthcare, and paired it with a webinar on the same topic a week later. In this session, hear from report author, Jody Rank, DrPH, John Halamka, MD, and Vince Kuraitis, JD. In the presentation, report author Jody Ranck provides an ...
