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by Elena Iakovleva | August 09, 2022

Technologies Driving Improved Healthcare Experiences

The Consumer, the Patient, and the Way Forward Despite the substantial resources that have been poured into the healthcare consumer experience, it remains a tough nut to crack fully open. Health care organizations and payors will have to work hard to improve the overall experience of the communities that they ...

by Fatma Niang | August 04, 2022

Health Data Hangs in the Balance

TEFCA, QHINs, and the Future of Secure Exchange Introduction Picture the following scenario. You live in Chicago, but you’re spending the summer in Los Angeles for work. Everything is going swimmingly, until you suddenly fall ill, and find yourself hospitalized. The culprit is a flare-up of a medical condition that ...

by Elena Iakovleva | July 28, 2022

Improving the Patient Experience with Press Ganey

Healthcare Consumers and the Importance of Survey Scores Healthcare providers and organizations have long sought ways to connect more deeply with their patients; understanding the experience of moving through the care-to-billing pipeline is essential for any doctor or hospital system. Leveraging satisfaction surveys, although occasionally an effective strategy in traditional ...

by Elizabeth Kneeland | July 13, 2022

Retail Giants Seize Another Healthcare Opportunity

Walgreens Follows CVS Into Clinical Trials Market We often think of pharmaceutical or life sciences companies as having the most sophisticated tools and technologies available, given the complexity and technology needed to create new molecules capable of impacting activities within our body systems. So it seems surprising that despite these ...

by Fatma Niang | July 04, 2022

Quality Care Concerns at the VA

How Fragmented Oversight Harms Veterans Key Takeaways The Veterans Health Administration (VHA) struggles to provide quality care to veterans, due to various issues ranging from inadequate staffing, safety concerns, to lack of efficiency. The GAO has attested that the VA faces an ongoing struggle in the oversight of their healthcare ...

by John Moore | June 14, 2022

More Hubris than Humility

Oracle Aims (Too) High with Cerner Acquisition Announcements By last Thursday, Oracle had closed its much-anticipated acquisition of Cerner. The next day, Oracle hosted a webinar to discuss their vision and intentions for Cerner and more broadly, Oracle in healthcare. The big visionary picture was provided by none other than ...

by Jody Ranck | June 06, 2022

How Not to Implement AI

What Healthcare Can Learn from Boeing 737 MAX Crashes Key Takeaways The airline industry historically has been a paragon of safety and engineering that medicine has learned from. A shift in Boeing’s corporate culture put profits before safety in the decade before the crashes. Risks were under-reported which led to ...

by Colin Rogers | May 31, 2022

Welcome to the Team, Lyz!

Here at Chilmark Research, we're expanding our reach and growing our team! Elizabeth "Lyz" Kneeland is the latest addition to our analyst team; she brings a variety of skills to the table and we're excited to add her expertise to the company. The following is a piece that she wrote ...

by John Moore III | May 26, 2022

From Boost Mobile and Swype to Xealth: One Entrepreneur’s Journey into Healthtech

In this latest executive interview, Mike McSherry speaks with me about how his past successes in consumer tech and an entrepreneur-in-residence opportunity at Providence prepared him for tackling patient engagement in the healthcare industry. During our conversation, Mike recounts how he and his team explored 70+ startup ideas with Providence ...

by Colin Rogers | May 25, 2022

Meet Fatma, Chilmark’s Newest Analyst!

This month, Fatma Niang joined Chilmark Research as one of our two newest analysts. A recent graduate of Purdue University with a clinical research background, Fatma will be contributing to our interoperability and data research as she steps into her new role. Recently, we were able to interview Fatma and ...

by Elena Iakovleva | May 20, 2022

Telehealth in C Minor

High and Low Notes from the ATA Conference The timing for the annual American Telehealth Association (ATA) conference, which occurred last week, was far from ideal. The recent dip in the public market for telehealth companies led to a less than inspiring event which, according to most vendors, was significantly ...

by John Moore III | May 17, 2022

Healthcare Data Platforms: Getting to Network Effects with Jonathan Bush

Healthcare is a notorious slow mover when it comes to adoption of technologies and strategies. As new tech becomes available, it's been a challenge for the industry to keep up with other sectors of the economy; the pace of implementation has lagged, to the detriment of patients, physicians, and everyone ...

by Jody Ranck | April 28, 2022

ChilCast Healthcare Tech Talks: Dr. Tania Martin-Mercado

Bias in AI and how to combat it On the latest episode of Chilcast: Healthcare Tech Talks, we are delighted to feature an interview with Dr. Tania Martin-Mercado, an expert in clinical research, biotech and public health. She joins Chilmark Senior Analyst Jody Ranck for a discussion on the issue ...

by Colin Rogers | April 27, 2022

The Future of Efficient Data Exchange with Paul Wilder

Breaking Down Data Walls: TEFCA and the Work of the CommonWell Health Alliance Moving towards clean, efficient data exchange has long been a thorn in the side of healthcare organizations across the globe. How do large entities dealing with thousands of transactions every day maintain easy-to-use, accessible databases while ensuring ...

by John Moore | April 25, 2022

The Consumer Awakens

Gen Z and the Demand for Better Experience Recently, I had the pleasure of giving a talk to the Children’s Hospital Association, on the topic of the current and future trends in healthcare and their implications for health IT. As this was all about pediatrics, in preparing for this talk, ...

by Colin Rogers | April 12, 2022

Time to Move Beyond ‘Sick Care’ to True Health Care

Innovation begins with education: An interview with Dr. Gabriela Wilson It takes all types, especially to throw a mammoth conference like HIMSS. Payers, providers, investors and solutions vendors all gather together in their tens of thousands under one roof to discuss the future of technology in healthcare. From all over ...

by Jody Ranck | April 01, 2022

The Expanding Cosmos

Epic's Powerful Database Continues Its Rise Key Takeaways Epic’s Cosmos database now includes nearly 140 million clinical patient records, representing over 2.2 billion encounters. The scale of Cosmos means that it could provide a very important tool for both precision medicine and public health in the coming years. The growing ...

by John Moore III | March 29, 2022

HIMSS22 Executive Interviews: Interoperability and Continuity of Care Lead the Discussion

Industry leaders reflect on the 'post-COVID' state of the market and what's next for health IT The dust is clearing from another edition of the annual HIMSS conference, this time much closer to its pre-COVID attendance numbers than the 2021 event, and with a full exhibitor hall. And for the ...

by Chilmark Team | March 25, 2022

The Return of HIMSS: Is Inertia Enough?

Views from the Conference Floor By: John and the Chilmark Team In my previous post, I questioned whether HIMSS would rise above its sheer inertia to thwart the ViVE challenge. Sadly, no: inertia keeps HIMSS very much in the game as the best event for provider health IT. But that ...

by Elena Iakovleva | March 11, 2022

HIMSS22: High Hopes

Ambitions of A First-Time Attendee Just a few days left before HIMSS’22 in Orlando and I, as a first time attendee, have a lot of expectations set. What lies before me is somewhat unclear; the intensity promises to be high and I am definitely looking forward to meeting the industry ...

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