Posts

by Jody Ranck | March 21, 2023

ChatGPT in Health and Medicine

Hype or a Gamechanger? Key Takeaways CGPT has ushered in a new round of hype about disruption, but we need to show caution about how deep the impact will be in healthcare. There is a large gap between “intelligence” that drives clinical judgement and the “intelligence” in generative AI tools ...

by Elena Iakovleva | March 13, 2023

AI and Trust: The Tipping Point

Latest podcast episode explores frameworks to develop trust in new algorithmic tools Artificial intelligence applications have seemingly been near the point of widespread implementation for many years, across many industries including healthcare. But as emerging technologies like ChatGPT begin to dominate the public discourse, parallel healthcare applications are still suffering ...

by Jody Ranck | March 09, 2023

Inflation in Healthcare: Can Automation Help?

Examining Burnout, Productivity, and Shortages Key Takeaways Over the long-term, inflation in healthcare generally outpaces the broader economy, however, 2022 saw a reversal. Whether this is a result of the war in Ukraine, COVID-19 and their impact on supply chains is still unclear, but we can expect attention to the ...

by John Moore | March 08, 2023

The State of State HIEs

Unsustainable and unremarkable, state HIEs flounder to stay relevant In 2009, over a half billion dollars was allocated from the HITECH Act to stand up state-level Health Information Exchanges (HIEs). Too much money, too early, in a market ill-prepared to effectively launch a robust HIE left us with a chaotic ...

by John Moore | December 22, 2022

Turning to Tarot for Our 2023 Predictions

Pick your medium: crystal ball, palm reading, pattern of coffee drips down the inside of an overturned cup — whatever you need for forecasting the future. Last year, it was the crystal ball that proved reasonably dependable. But here at Chilmark Research, not wanting to be static or get into ...

by John Moore | December 13, 2022

Drumroll, Please

2022 Wrapped Up Time for our annual review of the predictions we made for 2022. For the year, we had a hitting average about .750 — impressive, don’t you think? Well, from my chair, not so much; I found most of these predictions to not be all that risky or ...

by Fatma Niang |

Prior Auth Transparency Can Kicked Down the Road Again

On December 6th, the Centers for Medicare and Medicaid Services (CMS) proposed a new rule containing requirements aimed at improving patient and provider access to health information, as well as streamlining processes relating to prior authorization for medical items and services. This has many writers churning out breathless summaries of ...

by Fatma Niang | November 29, 2022

Less Disruption Please

Making an Impact with athenahealth I was pleased to attend athenahealth’s Analyst Day for the first time on November 8th and 9th. The event was not only quite fun, but also let me gain insight into the why behind their market positioning. Interoperability: More Than a Buzzword After the Monday ...

by Elena Iakovleva |

Sticking to Their Knitting: athenahealth Stays Consistent

Analyst Day 2022 Showcases Steadiness and Sensible Growth In early November, athenahealth hosted Analyst Day, aiming to update the analyst community on the progress the company has made over the last couple of years. Current economic conditions in the healthcare sector coupled with high levels of clinical staff burn-out are ...

by John Moore | October 28, 2022

Oracle’s Acquisition of Cerner – Best Thing that Could Have Happened?

I have had doubts about this acquisition. However, after attending OCHC, those doubts have turned themselves around. Having spoken to several of the Oracle executives overseeing the Oracle-Cerner transition at OCHC, I am now far more bullish on this acquisition – this is likely the best outcome for Cerner. Cerner ...

by Fatma Niang | October 26, 2022

Accessing Health Data Records

Patient Rights Grow Teeth In April 2021, the ONC, on behalf of HHS, announced more details on the Information Blocking Rule, a component of the 21st Century Cures Act. This announcement stated that covered entities — healthcare providers, health information technology (HIT) companies, and health information exchanges (HIEs) — would ...

by John Moore | October 21, 2022

MEDITECH in the Chrysalis

Anticipating What Will Emerge A couple of weeks ago, I attended MEDITECH Live, a conference that brought senior MEDITECH client leadership together to share ideas on how best to serve their patient base. Having never been to a MEDITECH event, I looked forward to meeting this customer base and learning ...

by Chilmark Team | October 06, 2022

Information Blocking: Clouds on the Horizon

Promises, Predictions, and Pitfalls A long-awaited date in healthcare data exchange has arrived: the ONC’s new information blocking guidelines went into effect today, October 6. Chilmark Analyst Fatma Niang wrote a domain monitor on this subject (available to subscribers of the Chilmark Advisory Service), but in brief, most healthcare entities ...

by Elizabeth Kneeland | October 04, 2022

Hope for Healthcare at HAS22

I attended the HASummit’22 as a first timer, accompanying our seasoned leader and expert analyst John Moore. He summarized his thoughts in a blog post that I highly recommend you read before reading mine. Key Attribute: Trust John referred to the strong relationships between Health Catalyst (HC) and their 300+ ...

by John Moore | September 30, 2022

HASummit’22: For Real, In-Person

The Health Catalyst-sponsored HASummit was last in person way back in 2019. Two successive years of virtual HAS and I was completely done with it. Virtual events simply do not hold a candle to in-person ones, where ad hoc conversations flourish in a gathering of attendees who want to dig ...

by Jody Ranck | September 28, 2022

Making an Impact in Healthcare

RPA, AI, and the Future Key Takeaways AI is becoming a component of traditional RPA solutions and offering more predictive tools across numerous use cases. Traditional rules-based approaches to remote process automation (RPA) are gradually being enhanced through AI to offer enhanced predictive ability and efficiencies. CAQH estimates that automation ...

by Elizabeth Kneeland | September 22, 2022

Data Privacy Discussions

How the Dialogue is Disconnected From Reality Within the increasingly hot topic of health data privacy and security, we can find news and content that ranges from technological innovations (mostly security) to philosophical debate (mostly privacy). On occasion, we encounter a FOMO-triggering estimate of just how much our health data ...

by Jody Ranck | September 20, 2022

Setting the Stage: AI and Trust in Healthcare

Our latest report, AI and Trust in Healthcare, is available now! Featuring an examination of an increasingly important issue in healthcare, this report explores some of the emergent problems with implementing AI, relating to creating trust and eliminating bias. Senior Analyst Jody Ranck dropped by to give us some perspective ...

by John Moore | September 15, 2022

Where Art Thou, CIO?

by John Moore and Donald Trigg CHIME, the trade association for health system Chief Information Officers (CIOs), changed their vision statement in 2015 to “Exceptional Leaders Transforming Healthcare”. CHIME got it right: the opportunity for technology leadership has never been greater. And as Epic CEO Judith Faulkner stated in her ...

by Jody Ranck | September 09, 2022

AI and Trust in Healthcare: A New Report from Chilmark Research

Key Takeaways Trust is becoming a form of social capital in the healthcare AI arena that demands a comprehensive approach.  A number of flawed algorithms have entered the market and been found to include bias and lack reproducibility or transparency. This has the impact of damaging trust; more needs to ...

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