Conversations about how healthcare organizations (HCOs) can improve the patient experience tend to...
How to Capture Actionable Patient Experience Data at the Point of Care
Key takeaways: Healthcare organizations (HCOs) generally see the value of using point-of-care...
Opening New Front Doors to Care: Reflections From Bridge to Pop Health East
For all the promise of patient engagement technology such as chatbots, wearables, self-management...
Taking Patient Behavior Change From Words to Deeds
The concept of behavior change, previously a footnote at best in patient engagement conversations...
Promoting Interoperability: MU Fades to Black
By Brian Murphy and Brian Eastwood Seeking to liberate the industry from its self-created morass...
Webinar – 2018 Patient Relationship Management Market Scan Report
This webinar complements the release of our 2018 Patient Relationship Management Market Scan...
What’s All the Fuss – Some Thoughts on Recent News
At times it can be challenging to draft commentary on all that is happening across this industry...
As Telehealth Tech Matures, Can Providers Catch Up?
HIMSS18 offered evidence that the telehealth market is beginning to mature, but it remains to be...
HIMSS18: Care Management and Engagement
HIMSS18 Review 2 of 4 By Matt Guldin and Brian Eastwood Having returned and (mostly) recovered...