Last week, Cerner held part one of its two-part Cerner Health Conference (CHC). While we miss the opportunity to attend these meetings in person as it is far more insightful – thanks COVID – we did walk away with a few insights.
At the recent Allscripts Customer Experience (ACE) conference in Dallas TX, I was struck by how seemingly small this event was, though there was quite a bit going on. Client presentations were compelling and some of the vision that CEO Paul Black expressed was ahead of his customers. Today, it does appear that Allscripts has hit a good balance between what is needed while preparing for tomorrow, though it remains to be seen whether it can keep customers and shareholders happy while waiting for long-term innovative projects to gain traction.
Cerner wants to be the partner of choice for those seeking a broader presence in healthcare. This was the main message from Cerner’s user conference (CHC’19) this week. Coupled with this is the desire to be the open platform for health in the industry – not dissimilar to former CEO and Cerner co-founder Neal Patterson’s vision of wanting Cerner to become the iOS of the healthcare industry – the company is now clearly doubling down on that vision.
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