Providers and vendors are missing an opportunity to better engage patients if they ignore the patient portal user experience. Ensuring patients can easily access and use portals makes them more likely to use portal-adjacent offerings. Here are ways to start rethinking designing and communicating about the portal.
Predictions: What’s in Store for 2020?
As we rapidly approach the end of the year it is time once again to look forward to a new year, a...
Our 2019 Predictions – A Bit off Target
We must have hit a batter’s slump in 2019. In past years, our predictions of what is to come have...
Webinar — Primary Care for the 21st Century
In this webinar, Senior Analyst Alex Lennox-Miller presents highlights from Chilmark's latest...
HLTH: An Alternate Reality
Six thousand movers and shakers in healthcare came together in Las Vegas for HLTH, a conference that has attracted quite a following. It successfully brought together senior executives from across the digital health spectrum: pharma, payers, providers, retail, med device, investors and of course a multitude of IT vendors, most of them smaller start-ups.
Connected Health Conference 2019: Design Focus Matters for Products and Conferences
Last week, we attended the Connected Health Conference. While the intended audience was sometimes unclear, the buying priorities of providers and payers were clear: product integration and user-centered design for providers, with payers evaluating RPM, patient engagement and other population health management tools that they can offer as additional value to members.
Cerner: Executing on Neal’s Vision
Cerner wants to be the partner of choice for those seeking a broader presence in healthcare. This was the main message from Cerner’s user conference (CHC’19) this week. Coupled with this is the desire to be the open platform for health in the industry – not dissimilar to former CEO and Cerner co-founder Neal Patterson’s vision of wanting Cerner to become the iOS of the healthcare industry – the company is now clearly doubling down on that vision.
Meet Paul, Our New Analyst!
After interning at Chilmark last summer, Paul Nardone has returned full-time to continue his work...
Focusing on the Real World at Expo.Health
The second annual Expo.Health conference was held last week here in Boston. Its emphasis on...