With one step, Microsoft has positioned itself to be as prominent in the provider workflow as any other tool in healthcare, including EHRs. Most analysis of this acquisition has focused on the access this gives Microsoft to the considerable Nuance customer base, and this misses the bigger picture of what Microsoft is building. Combined with the other features of Microsoft Cloud for Healthcare, the addition of Nuance gives them a platform of powerful AI tools. Rather than selling individual products, Microsoft is aiming to provide a rich cloud foundation for a multi-sided platform business model. This approach will deepen and broaden the scope of products and services in healthcare developed within their Azure-based Cloud for Healthcare ecosystem.
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