The Automation and Horizontal-ization of Care Management

Summary

Truly innovative approaches to care management automation are rare, and the market is currently fixated on emulating existing, high-touch care management workflow with IT. Getting to the state of care management utopia depicted in Figure 1 will be a long road, chock full of hurdles.

In the meantime, HIT categories that enable care management business processes are all over the map, including:

1. Content-heavy Care Management Workflow Tools
2. Clinical analytics systems that generate lists of high risk patients
3. Clinical Care Management Best of Breed
4. HIE+Analytics Alerts

Within these categories, the trend is that traditional silo-ed care management processes are turning “horizontal” or, driven by an integrated data store. This is a first, necessary step towards automation.

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