Tag Archive: user-centric design

by Paul Nardone | January 07, 2020

Why Won’t Patients Embrace Portals?

Providers and vendors are missing an opportunity to better engage patients if they ignore the patient portal user experience. Ensuring patients can easily access and use portals makes them more likely to use portal-adjacent offerings. Here are ways to start rethinking designing and communicating about the portal.

by Alex Lennox-Miller | October 24, 2019

Connected Health Conference 2019: Design Focus Matters for Products and Conferences

Last week, we attended the Connected Health Conference. While the intended audience was sometimes unclear, the buying priorities of providers and payers were clear: product integration and user-centered design for providers, with payers evaluating RPM, patient engagement and other population health management tools that they can offer as additional value to members.

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