by Paul Nardone | January 07, 2020
Providers and vendors are missing an opportunity to better engage patients if they ignore the patient portal user experience. Ensuring patients can easily access and use portals makes them more likely to use portal-adjacent offerings. Here are ways to start rethinking designing and communicating about the portal.
by Brian Eastwood | September 02, 2015
You can’t travel too far on the Internet without tripping over an article, report, survey, or commentary lamenting the state […]
by John Moore | August 25, 2011
As part of the process of setting our broader research agenda at Chilmark Research, we do a significant amount of […]
by John Moore | August 02, 2011
PHRs are much like the tides, news about them ebbs and flows. Right now, with the relatively recent demise of […]