Tag Archive: patient portal

by Paul Nardone | January 07, 2020

Why Won’t Patients Embrace Portals?

Providers and vendors are missing an opportunity to better engage patients if they ignore the patient portal user experience. Ensuring patients can easily access and use portals makes them more likely to use portal-adjacent offerings. Here are ways to start rethinking designing and communicating about the portal.

by John Moore | April 22, 2019

HealthVault’s Demise — No Surprise

When I started Chilmark Research a dozen years ago, the big transformation that was going to rock the healthcare boat […]

by John Moore | November 12, 2010

Smashing Myths & Assumptions: PHR for Urban Diabetes Care

There remains an unhealthy level of skepticism in the market as to whether or not consumers will use a personal […]

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