The next generation of healthcare tools are here now. How can providers better engage with consumers to help them participate in their patient journey?
Chilmark Senior Analyst Alex Lennox-Miller sat down with Dr. Danny Sands, from the Society of Participatory Medicine, to talk about how providers can better engage their patients in their journey through the healthcare system.
Does Healthcare Serve Consumers or Patients?
The difference between the two highlights ways to improve the journey through care for all parties. We’ll explore this and more in our next report.
Webinar – Capturing Patient Experience: Challenges and Future Needs
This webinar complements the release of our Insight Report, Capturing Patient Experience:...
Eight Lessons in Redesigning the Patient Experience
Conversations about how healthcare organizations (HCOs) can improve the patient experience tend to...
How to Capture Actionable Patient Experience Data at the Point of Care
Key takeaways: Healthcare organizations (HCOs) generally see the value of using point-of-care...