Engagement | Chilmark Research

Patient engagement is consumer-facing technology that aims to get people more involved in their own health care. The toolkit available to Healthcare organizations (HCOs) to accomplish this goal spans enterprise, mobile, web, and personal monitoring devices. These technologies focus on improving communication, education, and self-care while patients are out living their lives beyond the walls of a healthcare facility.

At Chilmark Research, our efforts focus on delivery system adoption of these tools, beginning with federal mandate programs but extending to the broader goals of population-level health system reform.

Patient Relationship Management Market Scan Report

This Market Scan Report examines the market forces driving health care organization (HCO) interest in solutions that promise more targeted patient outreach, coordinated care management, and greater opportunity for patient self-management between care episodes. Motivating factors include serious limitations of legacy engagement solutions to meet business case needs and consumer usability expectations, the need to support patient engagement outside the four walls of the hospital, and economic factors that range from value-based care to provider-payer convergence to higher out-of-pocket costs for patients.