Examining the use of data and applications to improve the clinical, financial, and administrative consequences of decision-making. The Analytics domain covers technology that can help identify the best practices and process changes needed to successfully build engagement across the healthcare enterprise, with a special focus on how changing payment mechanisms expand the focus to a population level.

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Care Management

Examining the solutions and services that enable evidence-based, integrated clinical care activities, which are patient-specific and ensure that every patient has a coordinated plan of care and services. We also look at tools and services that include the deliberate organization of patient care activities between two or more participants – including the patient – involved in a patient’s case to facilitate and ensure that the delivery of health care services is appropriate, safe, and efficient.

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Engagement – Consumer, Member, Patient

Examining technologies that promotes better self-care, education, and personal health management for the individual – both inside and outside of a care delivery facility. These technologies also encompass clinician-facing features to enable, administer, and otherwise manage interactions and outreach with a patient and his or her caregivers. Our efforts focus on delivery system adoption of these solutions – which span enterprise, mobile, web, wearable, and personal monitoring tools – in the context of population-level health system reform and coordinated care management.

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Examining a range of interoperability tools and techniques to deliver data to the application and user where it can maximize value. While traditionally thought of as supporting point-of-care decision-making by clinicians, this set of capabilities now encompasses a broader set of use cases, including more and different stakeholder organizations. In addition, the type and complexity of data carried by these networks is also expanding beyond simple orders and results.

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Population Health Management

Examining the massive shift in risk, via payment reform, from payers to providers, which is likely to completely redefine the healthcare delivery system in the U.S. Population Health Management (PHM) is at the forefront of strategic initiatives being undertaken across the healthcare industry. Chilmark Research defines population health management as the proactive management of the health of a given population by a defined network of financially linked providers in partnership with community stakeholders (e.g., social workers, visiting nurses, hospice, patient, caregivers/family, etc.)

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Provider-Payer Convergence

Examining the initiatives and technologies that promote more efficient exchange of information between payers and providers as the roles between these stakeholders continue to blur. Our efforts focus on payer/provider partnership business models and evolution, at-risk and delegated risk technology requirements, market adoption trends, and best practice technology solutions and strategies.

Technologies encompass solutions for all emerging delegated at-risk and joint venture payer/provider business initiatives. Research spans new technology requirements in emerging markets, market and technology evolution for the at-risk, and the consumer and population health market.

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