I founded Chilmark Research to help move the healthcare industry forward to improving care delivery through the effective use of information technology (IT). A key part of that mission is to educate by providing all stakeholders with objective research and resources.
Today, the world is seeing a nearly unprecedented spread of the COVID-19 virus that will impact us all. No one is immune to its impact. Organizations both big and small are heeding the call to assist in any way possible. Over the last couple of days, we have received a number of announcements from IT vendors on what they are doing to help address this worldwide pandemic.
This page is our effort to assist in addressing COVID-19. Below is a curated list of companies and the solutions that they are offering for free. If you wish to have your company listed, please complete the form at the bottom of the page.
Please, be safe and care for those more vulnerable as this is a time to come together—metaphorically speaking. Remember, the best practice you can currently observe is social distancing.
Start by Understanding Coronavirus
Understanding Coronavirus is a graphic medicine piece by our friends at the GoInvo Health Design Studio on COVID-19. It’s an open-source primer on the virus, how it’s spread, and what we can do to prevent it — all referenced and cited from reputable sources. There’s also a comic book you can download, print, and distribute. Developed for: Everyone
American Association of Post-Acute Care Nursing (AAPACN): Educational Resource: Information and other resources for RNs and LPNs working in LTPAC.
CORD-19 Dataset (COVID-19 Open Research Dataset): New dataset of all the research conducted to date on coronaviruses and early data from COVID-19. There is also a link to a set of Kaggle challenges related to this dataset.
Health Affairs COVID-19 Resource Center: A collection of COVID-19 (Coronavirus Disease) content from Health Affairs journal articles and additional resources provides timely commentary, expert analysis, and policy proposals.
Health IT Offerings
Ada’s symptom assessment app is free to download and use, and will help individuals assess the cause of their symptoms. In particular, it will help individuals determine whether their symptoms are likely caused by COVID-19 (novel Coronavirus), and what action they should take. Developed For: Public Health/Government, Consumers
Bluestream is providing a free, HIPAA-compliant virtual care solution to help care providers work with patients that are impacted by the COVID-19 outbreak. In-browser, secure visits can be started almost immediately with no setup or downloads to help healthcare providers easily engage with patients remotely. Developed for: Clinicians, Assisted Living/Elderly Care/Skilled Nursing Care.
Bright.md is offering a free COVID-19 evaluation, screening and escalation tool to all hospitals in the U.S. In line with the Center for Disease Control’s (CDC) recommendations to leverage telehealth to mitigate the spread of the virus. Contact them for more details here. Developed for: Clinicians
Caregility (for clients)
Caregility has created a COVID-19 Virtual Disaster Response Program that includes capacity expansion of the UHE Telehealth platform for 90 days at no cost for current customers, including use of the iConsult mobile application and iObserver virtual patient observation sitting application. Additionally, Caregility has created new streamlined mobile carts ready for rapid deployment in emergency departments and containment units for assessments, observation, screening and communication to minimize clinician staff exposure to COVID-19. Developed for: Clinicians
Cerner (for clients)
Cerner is providing a growing list of solution updates and use-case recommendations for operational readiness, screening, testing, treatment and surveillance of COVID-19. This includes an updated package for the Infectious Disease Travel Screen PowerForm within Millennium which alerts providers when a patient is at risk so clinicians can take appropriate isolation precautions. In addition to these ongoing updates, Cerner is providing a secure discussion site for clients to share concerns, questions and effective response measures implemented at their organizations. Developed for: Clinicians, Public Health/Government
Chronic care via call center and includes inbound calls for patients wanting guidance in their disease. Developed for: Clinicians, Consumers
Collective Medical has – at no cost – developed a rapidly deployable event notification solution to support identification and tracking of patients with COVID-19. The solution can be live for ready and able hospitals in under one week. Interested hospitals, health plans, public health agencies and other healthcare stakeholders can email firstname.lastname@example.org for more information, or listen to the recorded webinar at this link. Developed for: Government/Public Health, Clinicians
Conversa’s Coronavirus Health Chats are available by texting “Virus” to 83973 or by visiting coronavirushealthchats.com. People can learn about the coronavirus, such as how it started and how it spreads, and receive answers based on information from the U.S. Centers for Disease Control & Prevention. Developed for: Clinicians, Consumers
Cureatr is offering free, open-access to our Meds 360° medication management solution, which provides clinicians a comprehensive view of a patient’s medication history through real-time visualization of all major PBM and retail pharmacy data for a patient, including cash payments at the pharmacy, to hospitals, health systems, and provider organizations until COVID-19 is contained. Meds 360° can greatly reduce the medication related utilization of your facilities, staff, and resources during the COVID-19 pandemic by dramatically increasing medication management efficiencies. Developed for: Clinicians, Public Health/Government, Assisted Living/Elderly Care/Skilled Nursing Care
Curation Health (for clients)
Curation Health is providing the following pro bono support for current clients:
COVID-19 Severity Risk Analytics: Registries of patients whose pre-existing conditions and profiles make them at highest risk of serious COVID-19 complications to help guide providers’ targeted patient outreach, support, and interventions.
COVID-19 Provider Prompts: COVID-19 specific rules have been added to their rules engine to standardize provider awareness of (and responsiveness to) risk factors, and to enrich the support and guidance given to patients and their families at the point of care.
Dina (formerly Prepared Health)
Dina provides remote patient monitoring technology, including quick access to data from people affected by COVID-19 who are outside of the acute-care setting. This includes patient self-assessments and assessments conducted by in-home or family caregivers. Data collected can be used for reporting and tracking trends.
Elsevier’s Novel Coronavirus Information Center has expert, curated information for the research and health community on Novel Coronavirus (also referred to as COVID-19). Resources are free to access and include guidelines for clinicians and patients. ‘Research’ tab contains the latest early-stage and peer-reviewed research, while the ‘Clinical information’ tab has resources for nurses, clinicians and patients. Developed for: Clinicians, Consumers, Public Health/Government, Researchers, Assisted Living/Elderly Care/Skilled Nursing Care.
Epic (for clients)
Epic is sharing a growing list of resources available for its health systems clients: screening tools, infection control tracking, and resource planning. Developed For: Clinicians, Public Health/Government
Starting in March and at no cost until September 30, 2020, healthcare organizations can access a publicly-available version of Geneia’s Theon Platform for Care Management to easily triage, outreach to and engage patients for care coordination. This is a targeted care management workflow solution to assess and triage patients seeking COVID-19 information, resources and care. The care management solution guides a healthcare organization’s employee to gather pertinent information to route the patient to the appropriate next best action or outcome. Developed for: Clinicians, Public Health
For health systems, Goliath is offering free short-term licenses to support both the surge in remote medical staff as well as urgency to ensure constant availability and uptime of the clinician workspace running on Citrix or VMware Horizon. With purpose-built modules for all major EHR systems (Cerner, Epic, Allscripts, MEDITECH), Goliath can assist by enabling Health IT to troubleshoot and resolve end-user performance issues faster, prevent performance issues from occurring altogether, and document end-user experience metrics around performance as well as remote work activity. Developed for: Clinicians, Health IT departments
The GYANT COVID-19 Emergency Response Assistant uses AI chat to check for COVID-19 symptoms and pertinent risk factors then navigate patients to appropriate health system resources and care settings. The tool educates patients by providing general information on symptoms, prevention, and preparedness and answering common questions about COVID-19. Emergency Response Assistant is available to the public on their website (gyant.com). Developed for: Consumers
Health Catalyst (for clients)
Released a cohort of tools that are consistently being updated to help practices manage populations, identify hot spots for monitoring, managing supply chains, and more. All of these COVD-19 specific offerings are free to clients – read about everything they’re doing via the link. Developed for: Clinicians, Public Health / Government
The Healthwise Coronavirus Resource Center includes resources and tools – articles, infographics, videos, and more – to help people stay healthy, find out what to do if they’re exposed to the virus, and when to call for help. These materials are free for use for commercial or personal purposes. Developed for: Clinicians, Consumers
Illuminate Health is making its technology and implementation of that technology free to any organizations engaged in providing substance use recovery therapy. Connectivity and group therapy are essential components of successful substance use disorder recovery treatment programs, but social isolation protocols in response to COVID-19 are resulting in the cancellation of in-person recovery meetings. Addiction recovery service providers and their patients can be onboarded quickly and easily to lessen the impact. Developed For: Clinicians, Public Health/Government, Consumers
Opened up access to portions of their pandemic preparedness monitoring service to increase public awareness of the disease, offer medical advice geared towards prevention and include information about governmental restrictions on travel in the face of the outbreak. Developed for: Clinicians, Public Health/Government, Consumers.
InterSystems (for clients)
InterSystems is releasing global functionality for its TrakCare® unified healthcare information system to screen and support patients with 2019-nCoV. The functionality is available to users of the latest editions of TrakCare now, and customers in China and multiple other countries, including the United Kingdom and United Arab Emirates have already begun using it. The functionality enables clinicians to screen patients for 2019-nCoV, using World Health Organisation (WHO) guidance, and a link to the Wuhan Coronavirus Global Cases tracking app provided by the Johns Hopkins Center for Systems Science and Engineering in the US. Developed for: Clinicians, Public Health/Government
Offering a free version of the Leading Reach Network, a provider communication and care coordination platform enabling streamlined communication and seamless information sharing across care settings, enhancing care efficiency so providers can keep up with the increasing demand from COVID-19. To help users further navigate these challenging times, Leading Reach is also improving patient communication and education, assisting in coordinating drive through testing and closing the loop on diagnostic results. Developed for: Clinicians
Lumeon (for clients)
Lumeon is sharing use case examples and other ideas for health systems addressing Covid-19 including: pre-appointment screening; pro-active screening of vulnerable patients; monitoring, sign-posting and testing; public health education. Developed for: Clinicians, Public Health/Government
Provide an employer-centric teleservices program to keep employees updated on the disease, provide access to resources for appropriate care, and answer key questions. Also provides real-time monitoring of quarantined individuals – symptoms and vitals tracking paired with proactive interventions when warranted. Developed for: Employers
MEDITECH (for clients)
MEDITECH is sharing best practice workflow guides and configuration instructions for patients under investigation (PUI) for COVID-19 to ensure care teams continue to have the proper coronavirus screening procedures in place. They are also offering complimentary deployment of their Scheduled Virtual Visits software capabilities, free of charge for a six-month period to all customers LIVE with Expanse Ambulatory and the Patient Portal. Developed for: Clinicians
Added free telemedicine capabilities to their specialty-specific electronic health record platform for current and future users. The audio and video capabilities will help specialty physicians see patients remotely to reduce the risk of transmission of COVID-19, while also providing essential doctor-to-patient communication for those in need of care for other conditions. Developed for: Clinicians
Netsmart (for clients)
Netsmart is providing real-time updates to help providers update their intake processes to respond and report effectively as new cases are reported and monitored. Developed For: Clinicians, Public Health/Government, Assisted Living/Elderly Care/Skilled Nursing Care
OptimizeRx has integrated alerts from the Centers for Disease Control and Prevention (CDC) for Coronavirus (COVID-19) into its digital health information network deployed by EHR providers. They also recently launched a free interactive text message alert program available to the general public that delivers coronavirus (COVID-19) information issued by the CDC directly to any SMS-enabled mobile device – just text VIRUS to 55150 to subscribe to the service. They’re hosting webinars as well. Developed for: Government/Public Health, Clinicians, Consumers
Orion Health (for clients)
New tool for clients to remotely monitor and engage patients in their homes, facilitating communication between quarantined people and the healthcare service, as well as maintaining visibility of those recently discharged. They also developed a public-facing tool that provides a regionally configurable online symptom checker with a background calculation of patient risk based on a number of factors. Developed for: Clinicians
Making a special COVID-19 Preparedness version of RapidRounds available free of charge to help provider organizations prepare for and manage COVID-19. Featuring assessment forms created from the CDC Healthcare Professional Preparedness Checklist For Transport and Arrival of Patients With Confirmed or Possible COVID-19 and the CMS COVID-19 Survey of Facilities, teams can use the RapidRounds COVID-19 Preparedness Edition to help in efforts to address facilities’ preparations to manage through this pandemic. Developed for: Clinicians
Care transitions from the hospital to post-acute care are increasingly important as hospitals need to free up capacity as quickly as possible. Repisodic is providing a free technology platform that speeds up care transitions of COVID-19 patients to free up hospital capacity, especially for those with complex clinical needs. Developed for: Assisted Living/Elderly Care/Skilled Nursing Care, Hospital Case Managers and Social Workers
Rimidi has developed a COVID-19 application for health systems to screen patients and triage them to appropriate next steps in care. As new evidence and protocols emerge, those are incorporated, including ongoing monitoring of patients self-managing at home. We expect the app to be generally available on the major EHR platforms free of charge in March. Developed for: Clinicians, Public Health/Government, Consumers
Through Health Cloud, Salesforce will provide free access to technology for emergency response teams, call centers, and care management teams for health systems affected by coronavirus. Tableau has developed a free data resource hub to help organizations see and understand coronavirus data in near real-time. Developed for: Clinicians, Other Providers
Saykara has created standardized documentation templates in its virtual assistant Kara expressly for patients being tested/treated for COVID-19 and upper respiratory tract infections (URI), allowing clinicians to complete these patient encounters in the shortest amount of time possible. Saykara is also piloting a telehealth and virtual care solution specifically designed to accommodate the charting of remote patient encounters. Developed for: Clinicians
SONIFI Health (for clients)
SONIFI Health is assisting its healthcare clients by loading COVID-19 video and digital communications onto the facility’s in-room televisions and digital endpoints. Site-specific details about updated guidelines and policies for patients and visitors, as well as any federal, state or local government recommendations, can be deployed into several aspects of the SONIFI Health interactive patient engagement system. Developed for: Clinicians
Healthcare workers are overwhelmed, currently experiencing unprecedented levels of anxiety and stress. Emotional support and coping resources are available 24/7, immediately, with all fees 100% waived. Completely anonymous and no login required. Use the code FRONTLINE at supportiv.com/code. For physicians, nurses, techs, assistants, facilities or staff members, EMTs, pharmacists or mental health professionals. Developed for: Clinicians, Public Health/Government, Assisted Living/Elderly Care/Skilled Nursing Care, Consumers
For home health agencies, Synzi is offering a one-time free emergency message which it can quickly broadcast to an agency’s patients with critical information about the coronavirus. Developed for: Clinicians, Assisted Living/Elderly Care/Skilled Nursing Care
Free COVID-19 Screening & Tracking Tool that fully embeds bidirectionally inside of your instance of Cerner. The app does the following: Track patient’s COVID-19 test status, Segment patient groups based on their test results & physical location, Monitor symptoms checklists, Track relevant lab results, React to summarized comments about patient status, Submit information to the State health department. Developed For: Clinicians, Public Health/Government
The Predictive Healthcare team at Penn Medicine has developed a tool that leverages SIR modeling to assist hospitals with capacity planning around COVID-19. The COVID-19 Hospital Impact Model for Epidemics (CHIME) allows hospitals to enter information about their population and modify assumptions around the spread and behavior of COVID-19. It then runs a standard SIR model to project the number of new hospital admissions each day, along with the daily hospital census. These projections can then be used to create best- and worst-case scenarios to assist with capacity planning. Developed for: Clinicians, Public Health
Providing intelligent intake and clinical note generation platform to healthcare providers free of charge. Allevia provides a comprehensive digital screening tool for COVID-19 that screens for CDC guidelines, domestic cluster exposure, high-mortality comorbidities, and exposure-morbidity risk stratification. Allevia sends patients a text and email to patients to complete the screener remotely and sends the clinic a draft H&P note containing a COVID-19 Risk Assessment summary (in addition to other relevant clinical detail). Developed for: Clinicians, Public Health
Offering a standalone remote patient monitoring (RPM) solution specifically designed to continuously monitor vulnerable or exposed populations for the emergence of COVID-19 symptoms. Validic’s standalone RPM solution enables patients to enter their symptoms, body temperature, and SPO2 readings from their home devices into a secure, web-hosted portal. The solution is free for current Validic clients, and low-cost for non-clients.
Verge Health is offering at no cost to all healthcare organizations access to their Compliance Rounding solution with the COVID-19 CDC Hospital Preparedness Assessment and CMS Infection Prevention Worksheet available. The solution drives compliance, captures findings, and ensures resolution of these industry recommendations. Developed for: Clinicians
Vivify Health has developed COVID-19 Screening, Self-Isolation and Monitoring Pathway for its Vivify +Go mobile solution. The Screening Pathway enables low-risk patients or those with mild symptoms to use their mobile devices to self-screen for COVID-19 by answering a series of questions that follow current CDC guidelines and helps providers by reducing the potential for an onslaught of concerned clients / patients descending on one facility. Developed for: Clinicians, Public Health/Government, Assisted Living/Elderly Care/Skilled Nursing Care
Zynx Health is offering complimentary evidence-based order sets and care plans to help care providers make informed decisions when caring for patients diagnosed with COVID-19. Developed for: Clinicians
Submit your resource(s) below
Do you have a tool or service that you are offering to help contain the coronavirus pandemic? Please share below and we will add it to the list! As a healthcare IT-centric analyst firm though, please restrict submissions to IT-related offerings that are actually free to the public or at least clients. NOTE: Pitching your solution’s features and how they can be applied in the context of the current pandemic does not meet our definition of a free resource and will not be included.