How to leverage growing virtual care access for your omnichannel care strategy
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Virtual care plays an essential role in solving the problems of modern healthcare. The necessary remote appointments and home care of the COVID pandemic have driven use of virtual care to new heights, but its real promise goes far beyond these uses. When seen as part of a distributed system that can leverage omnichannel care strategies, virtualization can play a critical role in the long-term care that occupies much of today’s healthcare services.
This research report looks at a rapidly growing market opportunity, which at a CAGR of >20% is projected to reach in excess of $20 billion USD by 2027. The report segments growth in the four leading markets for VCM: commercial payers, self-insured employers, health systems, and independent ambulatory practices.
The work looks closely at a broad cross-section of vendors that are leading the VCM charge, ranging from incumbent EHR and population health vendors to best-of breed solution providers. The research also discusses the most significant trends in technology, reimbursement and regulation, and how those will impact adoption and implementation of these offerings over the coming years.
Each type of solution (EHR, PHM, Best of Breed) is evaluated based on how they address the needs of providers and patients. The report reviews the current state of the market, the maturity of solutions, and the strengths and weaknesses of each solution type, helping understand how different solutions could enable an omnichannel care strategy. Each vendor profiled is evaluated on 17 metrics – twelve (12) for specific product functionality and five (5) for market execution.
This report also introduces the new Flagship Vendor category, which recognizes solutions that excel in each of the aggregated capability categories. For this report, those vendors are (Vendor – Category, presented alphabetically):
- Amwell – Omnichannel Care Functionality
- Innovaccer – Enrollment and Assignment
- Epic – Reporting and Analytics
- Neuroflow – Care Management
- Teladoc – Patient Engagement
Vendors Profiled: Amwell, athenahealth, Bright.md (now part of 98point6), Caregility, Cerner, Doxy.me, Epic, Gyant, Health Catalyst, Innovaccer, NeuroFlow, NextGen, Persivia, Philips, Silvercloud (now part of AmWell), SymphonyRM (now Actium Health), Teladoc/Livongo
Length: 100 pages
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This report is available to subscribers of the Chilmark Advisory Service via the client portal, or may be purchased separately by clicking below. To accompany the release of this report, author Alex Lennox-Miller hosted a live roundtable in June with Dr. Don Rucker, Julia Millard (Bright.MD) and Mike McSherry (Xealth), which can be viewed here.
Related articles:
- Teladoc: The Virtual Care Platform the Market has Been Waiting for
- COVID-19: A Forcing Function for Value Based Care?
- COVID-19: The Accelerant Telehealth has Always Dreamed of
- Why Now? How COVID-19 will Encourage Future Engagement with Community Resources
If this research interests you, consider joining our Chilmark Advisory Service. The CAS is our premium annual subscription that provides a steady feed of research on the most pertinent trends in the adoption and use of healthcare IT.
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