Published Date: December 2014
In early 2014, Chilmark Research’s groundbreaking research on Clinician Network Management (Migration to CNM) presented the findings of in-depth interviews with a wide range of HCOs. The research uncovered an industry undergoing massive transformation at a pace often outstripping the vendor community’s ability to deliver solutions to meet these HCOs’ needs. As HCOs increasingly take on risk for the community of patients they serve, their need to better manage care across all care venues rises significantly. This was once the domain of HIE vendors, and largely still is, but with HIE soon to be a legacy term, vendors must invest significant resources to remain relevant by providing solutions that the industry will need tomorrow.
Chilmark Research’s CNM framework, on which the latest Market Trends report is based and vendors are evaluated, seeks to advance the industry beyond simple document-centric, clinician-to-clinician exchange of information to a model of network services that support care, quality, and performance management. These network-centric services can provide a better understanding of the health risk of patient panels, ongoing visibility into quality of care delivered across community, as well as an ability to provide guidance at the point of care. One key cost that CNM can also help alleviate is variability in care delivery processes by enabling better care management through shared care plans across all stakeholders.
This report reviews the services being offered by CNM vendors to address provider requirements for enabling information exchange, analytics, care management, and population health management. It also highlights functionality largely missing from today’s vendor solutions, including contract management, discrete access to EHRs and other data sources, and cross-organization application integration.
The report examines how organizations can effectively marshal the data and services needed to successfully share risk with other provider organizations across a community. It provides a clear, concise framework to assist HCOs in evaluating the solution capabilities of vendors serving this market providing in-depth profiles of sixteen key vendors of CNM solutions. Leveraging the proven Chilmark Research methodology, vendors are rated on their ability to meet diverse requirements in three core categories of CNM functionality: Data Management and Standards, Essential CNM Applications, and Workflow & Integration. No vendor excels in all categories, but vendors are continuing to make progress on data management and standards while most need to redouble their efforts to develop essential CNM applications and workflow and integration capabilities.
Vendors Profiled: Alere Accountable Care Solutions, CareEvolution, Cerner, Certify Data Systems, dbMotion, Harris, HealthUnity, ICA, ICW, InterSystems, Medicity, Mirth, Orion Health, RelayHealth, Sandlot Solutions, and Surescripts.
Report Size: 134 pages
Vendors Profiled: 16
The report is available to subscribers of the Chilmark Advisory Service or may be purchased separately. To see if your organization is already a client, or if you have any inquiries regarding purchase, please address correspondence to Sean Campbell at firstname.lastname@example.org.