Insights

by Paul Nardone | January 07, 2020

Why Won’t Patients Embrace Portals?

A recent study tracked patients in 12 health systems across the country for 9 months (March – December 2018) and found that just 0.7% of patient portal users also downloaded their health record data using their phones (accounting for 0.1% of all health system patients, assuming standard adoption rates of

by Hannah Ehnle | November 13, 2019

Webinar — Primary Care for the 21st Century

In this webinar, Senior Analyst Alex Lennox-Miller presents highlights from Chilmak's latest report, Primary Care for the 21st Century: Technology-Enabled and On Demand, about the technologies changing how primary care is delivered. Afterward, special guests Dr. Danny Sands and Justin Barnes joined Alex to discuss their experiences implementing and using

by Brian Murphy | September 18, 2019

The Wisdom of User Conferences

After attending Health Catalyst's Health Analytics Summit (HAS19) last week, I must face the reality that user group meetings give me both vertigo and hope. Vertigo because it turns out I know a lot less about healthcare than the accumulated knowledge and wisdom of my fellow conferees. Hope because, despite the scale

by Hannah Ehnle | September 12, 2019

Meet Paul, Our New Analyst!

After interning at Chilmark last summer, Paul Nardone has returned full-time to continue his work supporting lead analysts with researching and writing reports, developing graphics and other additional material to accompany reports, and writing some blog posts and reports of his own. To help you get to know him, he

by Hannah Ehnle | June 25, 2019

Brian Murphy Is Looking for What’s New in the Details

To continue our series of interviews with the Chilmark analyst team, next I turned to talk with Brian Murphy, our longest-serving analyst and Director of Research for the past year about what he looks for in the health IT industry and how he brings that perspective to his research. (Answers

by Hannah Ehnle | May 31, 2019

Chilmark’s Founder John Moore Answers: Why Research Health IT?

With Chilmark Research approaching 12 years old, I sat down with our founder, John Moore, to discuss why he chose to do research in the health IT industry as well as what inspired him to start his own analyst firm. (Answers have been edited for clarity and length.) Why did

by Alex Lennox-Miller | March 20, 2019

What Are the New Front Doors to Healthcare?

Our soon-to-be-released report, Primary Care for the 21st Century, reviews some of the changing ways that patients are entering and engaging with the primary care system. It looks at how retail health & urgent care, telehealth, virtual & remote care platforms, and AI chat tools including virtual assistants, symptom checkers, and

by John Moore | January 31, 2019

A New Take on Engagement: Aetna and Apple Launch Attain

On Tuesday I had the pleasure to be at Aetna - CVS Health’s grand announcement for Attain, an Apple Watch-based app that will be released later this Spring. Aetna and Apple co-developed this application – Aetna providing the healthcare expertise and Apple its user interface chops. Attain is yet another
View More >>

Stay up to the minute.

[bestwebsoft_contact_form]