Insights

by Brian Murphy | September 18, 2019

The Wisdom of User Conferences

After attending Health Catalyst's Health Analytics Summit (HAS19) last week, I must face the reality that user group meetings give me both vertigo and hope. Vertigo because it turns out I know a lot less about healthcare than the accumulated knowledge and wisdom of my fellow conferees. Hope because, despite the scale

by Hannah Ehnle | September 12, 2019

Meet Paul, Our New Analyst!

After interning at Chilmark last summer, Paul Nardone has returned full-time to continue his work supporting lead analysts with researching and writing reports, developing graphics and other additional material to accompany reports, and writing some blog posts and reports of his own. To help you get to know him, he

by Hannah Ehnle | June 25, 2019

Brian Murphy Is Looking for What’s New in the Details

To continue our series of interviews with the Chilmark analyst team, next I turned to talk with Brian Murphy, our longest-serving analyst and Director of Research for the past year about what he looks for in the health IT industry and how he brings that perspective to his research. (Answers

by Hannah Ehnle | May 31, 2019

Chilmark’s Founder John Moore Answers: Why Research Health IT?

With Chilmark Research approaching 12 years old, I sat down with our founder, John Moore, to discuss why he chose to do research in the health IT industry as well as what inspired him to start his own analyst firm. (Answers have been edited for clarity and length.) Why did

by Alex Lennox-Miller | March 20, 2019

What Are the New Front Doors to Healthcare?

Our soon-to-be-released report, Primary Care in the 21st Century, reviews some of the changing ways that patients are entering and engaging with the primary care system. It looks at how retail health & urgent care, telehealth, virtual & remote care platforms, and AI chat tools including virtual assistants, symptom checkers, and

by John Moore | January 31, 2019

A New Take on Engagement: Aetna and Apple Launch Attain

On Tuesday I had the pleasure to be at Aetna - CVS Health’s grand announcement for Attain, an Apple Watch-based app that will be released later this Spring. Aetna and Apple co-developed this application – Aetna providing the healthcare expertise and Apple its user interface chops. Attain is yet another

by Hannah Ehnle | January 14, 2019

Meet Alex, Chilmark’s Newest Analyst!

Last month, Alex Lennox-Miller joined Chilmark Research as our newest analyst. He will lead our research on population health management, though he is already helping out in a few other domains as well. Before Chilmark, Alex worked as a Senior Business Analyst at Lahey Health System, a provider organization with

by Brian Murphy | November 05, 2018

The Rise of APIs and App Stores In Healthcare

Two years ago, we published a report on the promise of open APIs in healthcare. In APIs for a Healthcare App Economy: Paths to Market Success (available as a free download), provider organizations told us that developing and using APIs was low on their list of priorities. Modern REST-style APIs
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