Deep Dive

by Brian Murphy | June 21, 2018

Healthcare App Stores Moving to Mainstream

Update, 9/4/2018: This post was based on research conducted for the report, Healthcare App Stores: Status and Outlook, which is now available.  Apple’s early and fantastic success with its app store spawned imitators. App stores are a relatively new wrinkle in healthcare IT vendor’s approach to relationships aimed at better

by Brian Eastwood | June 14, 2018

How to Capture Actionable Patient Experience Data at the Point of Care

Key takeaways: Healthcare organizations (HCOs) generally see the value of using point-of-care survey solutions to gain insight into more traditional patient experience surveys, but they don’t know how to get started. HCOs will increasingly adopt point-of-care survey solutions that collect data and create insight that’s tied to their patient experience

by Jody Ranck | April 19, 2018

Blockchain in Healthcare: Enthusiasm is growing, but still a long way to go to realize impact

Key Takeaways: Blockchain can be useful in healthcare in contexts where there is dependency between transactions and an asset, such as data, passes from one party to another. Some of the applications most ready for 'prime-time' include data sharing between payers and providers. Over the next decade, blockchain will be

by Brian Murphy | February 16, 2018

PHM Market Trends Report Coming Before HIMSS

Key Takeaway PHM products are maturing in spite of uncertainty about payment system. The Chilmark Research 2018 Population Health Management Market Trends Report, long in development, will be released immediately before HIMSS in March. This report profiles 25 vendors and describes the technology landscape for enabling a population health management

by Brian Eastwood | February 13, 2018

Why Patient Relationship Management Is More Than “CRM for Healthcare”

Key takeaways: Patient engagement has come a long way for those organizations looking to move beyond early models of the patient portal propped up by meaningful use – but it still has a long way to go. Patient relationship management is more than just CRM for healthcare, and vendors from
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