consumer health

by Alex Lennox-Miller | November 23, 2021

Does Healthcare Serve Consumers or Patients?

Diverging Strategies Emerge to Tackle Satisfaction, Experience, and Engagement Despite being one of the central pillars of the IHI Triple Aim, the patient experience has remained difficult to effectively manage. It’s hard to know which of the variety of available measurements are tracking what a healthcare provider truly wants to

by John Moore | October 01, 2021

The Need for a Longitudinal Patient Record In A Complex, Fractured System

The longitudinal patient record – not to be confused with a longitudinal care plan – is often discussed as a feature of an evolved healthcare IT landscape. It is also viewed as essential in the shift to value-based care, enabling more effective population health management and an essential component of

by Alex Lennox-Miller | June 16, 2021

$4B is a Lot for Cherry-Picking and Lemon-Dropping

Babylon Health Makes Public Market Debut Despite Key Unanswered Questions Yet another SPAC announcement brings us the long-anticipated public market emergence of Babylon Health. With the US market’s seemingly endless appetite for virtual healthcare products, Babylon is likely to make their investors a lot of money, at least at first;

by Alex Lennox-Miller | April 02, 2021

Amazon Makes Their Move into Virtual Care

Amazon has sent not just a signal flare but a full broadside warning into the virtual care industry, announcing that their internal pilot of Amazon Care will be neither internal nor a pilot for much longer. They’ll expand to their employees across the US, then start to offer a proven

by Jody Ranck | March 02, 2021

Technologies Empowering Community Engagement

How are new solutions helping HCOs address SDoH in the community? Join us for a discussion about different approaches to integrating SDoH into the care delivery workflow, emerging best practices, and considerations when planning your own implementation strategy. This roundtable builds off the session we hosted with executives on the

by Jody Ranck | February 22, 2021

Setting the Stage – Solutions to Engage Community Resources

We recorded this video back in November to introduce our coverage of the new IT solutions and services being adopted to connect patients with local resources that can improve their health and quality of life. In this brief interview, Senior Analyst Jody Ranck, DrPH, discusses what is meant by the

by Chilmark Team | December 18, 2020

Looking to the Future – 2021 Predictions

Unlike past years when we have written a post evaluating how well our predictions for that year held up, let’s just say the COVID pandemic threw a monkey wrench into everything and move on.  That being said, before I started pulling these predictions for 2021 together with the Chilmark Research

by John Moore | September 02, 2020

Epic UGM 2020: COVID Leads Development

On August 25th, as I was undergoing a procedure at a local hospital, I tuned in to Epic’s virtual UGM keynote session to hear the latest and greatest from one of the leading health IT vendors in the market. While very informative, the event was stale. With plenty of time
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