consumer health

by John Moore | April 25, 2022

The Consumer Awakens

Gen Z and the Demand for Better Experience Recently, I had the pleasure of giving a talk to the Children’s Hospital Association, on the topic of the current and future trends in healthcare and their implications for health IT. As this was all about pediatrics, in preparing for this talk,

by John Moore III | February 08, 2022

Flashy Isn’t Everything: Addressing Essential Healthcare Needs as a VC

Following the money in healthcare with Jessica Zeaske, PhD, Managing Partner - Strategic Investment at Echo Health Ventures It's what everyone wants to know, both in healthcare and the wide world of business overall: what's the next big thing? What opportunities are there for investment and growth? In our industry,

by Alex Lennox-Miller | January 10, 2022

Consumer Trends in Healthcare: A Provider Perspective

Discovering the Active Patient with Dr. Danny Sands The 2021 update of the Press-Ganey Consumer Experience Trends in Healthcare report makes it clear how badly patient relationship IT is missing the bus. Some of the findings weren’t exactly newsworthy. The digital consumer experience becoming a make-or-break element of patient preference

by Alex Lennox-Miller | November 23, 2021

Does Healthcare Serve Consumers or Patients?

Diverging Strategies Emerge to Tackle Satisfaction, Experience, and Engagement Despite being one of the central pillars of the IHI Triple Aim, the patient experience has remained difficult to effectively manage. It’s hard to know which of the variety of available measurements are tracking what a healthcare provider truly wants to

by John Moore | October 01, 2021

The Need for a Longitudinal Patient Record In A Complex, Fractured System

The longitudinal patient record – not to be confused with a longitudinal care plan – is often discussed as a feature of an evolved healthcare IT landscape. It is also viewed as essential in the shift to value-based care, enabling more effective population health management and an essential component of

by Alex Lennox-Miller | June 16, 2021

$4B is a Lot for Cherry-Picking and Lemon-Dropping

Babylon Health Makes Public Market Debut Despite Key Unanswered Questions Yet another SPAC announcement brings us the long-anticipated public market emergence of Babylon Health. With the US market’s seemingly endless appetite for virtual healthcare products, Babylon is likely to make their investors a lot of money, at least at first;

by Alex Lennox-Miller | April 02, 2021

Amazon Makes Their Move into Virtual Care

Amazon has sent not just a signal flare but a full broadside warning into the virtual care industry, announcing that their internal pilot of Amazon Care will be neither internal nor a pilot for much longer. They’ll expand to their employees across the US, then start to offer a proven

by Jody Ranck | March 02, 2021

Technologies Empowering Community Engagement

How are new solutions helping HCOs address SDoH in the community? Join us for a discussion about different approaches to integrating SDoH into the care delivery workflow, emerging best practices, and considerations when planning your own implementation strategy. This roundtable builds off the session we hosted with executives on the
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