Patient-Centric Communication for the Omnichannel Future: Patient Relationship Management
This research offers insights into the differences between classic CRM and health care-native Patient Relationship Management. [Sponsored by Innovaccer]
HIMSS24: Back to Form but Haunted by Change Healthcare
Good luck trying to get noticed for anything other than AI or cybersecurity HIMSS24 was the first HIMSS national conference that I will have missed since I first attended in 2012. It felt weird not to be there with all my friends and colleagues, and I certainly missed...
A Redeterminations Disaster
The necessity of patient engagement with Carrie Kozlowski and Ed Marx In this episode of the Chilcast, Managing Partner John Moore is joined by Carrie Kozlowski, COO and co-founder of Upfront Healthcare, and Ed Marx, CEO and Founder of Marx Advisory and host of the...
Why Patient Relationship Management Is More Than “CRM for Healthcare”
Key takeaways: Patient engagement has come a long way for those organizations looking to move beyond early models of the patient portal propped up by meaningful use – but it still has a long way to go. Patient relationship management is more than just CRM for...
Providence’s Blueprint for Value Based, Data Driven Healthcare feat. Deepak Sadagopan
In this Chilcast episode, John Moore sits down with Deepak Sadagopan, COO of Population Health at Providence and CEO of the Providence Medicare ACO, Health Connect Partners, to discuss the strategic imperatives for healthcare executives navigating the transition to value-based care (VBC).
