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Learning from Success: Three Approaches to PHM Insight Report Now Available

The latest report from Chilmark Research, Driving Speed to Value: Three Diverse Approaches to PHM, delves into three case studies to examine the clinical and technology models in force to enable a population health management strategy. We tackled this research

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Care Management Market Moving Forward By Moving Backward

One of the most interesting trends that Chilmark Research uncovered in studying the care management market over the last several months was the shift away from care coordination and back toward the delivery of care management. After all, the rhetoric

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Cerner Impressions: Beginning Signs of PHM Maturation

Two weeks ago, we attended the 2017 Cerner Collaboration Forum, which combined the Population Health Summit with three other annual events (Ambulatory Summit, CareAware Summit, and Cerner Physician Community). This larger single summit resulted in a broader representation of provider

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Business as Usual is Comfy

Merely talking about the strategic importance of a particular initiative, and actually investing organizational capital in it, are two distinctly different things. Industry polls consistently indicate that we are inching toward 40 percent of providers participating in some form of

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Has the Consumer Been Lost in Value-Based Population Health?

Among the many recent American Health Care Act (AHCA) sound bites was one congressman pointing out that healthcare cost is the real issue at hand. If healthcare costs can be brought down, the issue of premium increases and access will

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Major Medical Decisions Still Require a Leap of Faith

Last weekend during dinner with my family, the topic of total knee replacements came up. My aunt, who is 70, is having her first procedure done and wants to know what information is available to help her make a better

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Practical Steps for Turning Big Health Innovation Ideas Into Reality

Every year, the health IT industry follows a pattern. HIMSS inspires us, our heads and notebooks filled with visions of The Next Big Thing that will change healthcare delivery. But shortly after arriving home, catching up on sleep, and reintroducing

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PHM Case Study Webinar Next Week

A key element in new value-based care models, and payment reform in general, population health management (PHM) has been one of the primary buzzwords in the industry for the past few years. Now that it has moved beyond merely a

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Care Management Market Trends Webinar Ready for Viewing

Our next webinar will be held on May 17th at 1pm ET. This event will feature Jennifer Rogers and two representatives of the Marshfield Clinic, one of the case studies from our upcoming report, Driving Speed to Value: Three Diverse Approaches

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Managing in a Maelstrom: Fishing for Focus and Value

Healthcare market attributes, context, policies, administration, payment and scope have been hotly debated since the inception of insurance programs nearly a century ago. Despite constant change, the market organization and investment targets were generally guided by reasonably clear directions and

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PHM as a Service

Reminder: We will be hosting a webinar tomorrow on Care Management Market Trends related to our upcoming report on the same topic. Click here for more information and to register. The growing trend for Population Health Management (PHM) HIT vendors

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Care Management Market Trends Webinar Next Week

Come join us for our next webinar, taking place April 25 at 1pm ET. This webinar will feature Matt Guldin, lead Care Management analyst, sharing insights from this expansive research undertaking into the current state of technology solutions for care

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Telehealth’s Dilemma Is Healthcare’s Dilemma

The telehealth market in the United States finds itself at a crossroads. Direct-to-consumer (DTC) telehealth has matured to the point that on-demand services are (in very broad terms at least) available to most Americans, either via a smartphone app or

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Next Frontier of Care Management

As we wrap up the forthcoming 2017 Care Management Market Trends Report, I have been pondering the issue of social determinants of health (SDoH). In our HIMSS Conference 2017 recap, we noted that SDoH “came across as an unexpectedly strong

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Deriving Value from Enterprise Systems

Much consternation has been expressed over the years regarding massive enterprise software roll-outs. There are numerous examples in virtually any industry sector one cares to look at. Years ago, when I was working as an analyst in the manufacturing vertical,

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Data for the Deluge – Interoperability for Networked Healthcare

Today we release the 2017 Clinician Network Management Market Trends Report. It provides an overview of realistic approaches and solutions to improve data interoperability across the industry. Leading solution vendors are assessed and rated on their capabilities to support this

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Driving Policy Without Healthcare Organizations: A Fool’s Errand

Healthcare in the United States faces many problems, but one of the bigger ones is bringing the right stakeholders to the table when it’s time to try to solve a problem. Often, the empty chair should be occupied by an

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The Need for “Precision” Definitions

Healthcare is a study in extremes.  On the precise end of the continuum, we have the surgical precision of the neurosurgeon’s scalpel and the micro-precision of genomic studies.  On the not-even-close-to-precise opposite end of the continuum, we have the very

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Vendors Enabling the ACO: New Class of Vendors Matures

Successfully enabling an Accountable Care Organization is extremely challenging: There isn’t one standard ACO model; there isn’t one single ACO national policy; there isn’t one specific map to follow to build an ACO nor measure its success. There are few

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HIMSS17: Little Less Hype, More Focus on Value

Our industry was in state of unrest going into HIMSS17. Some would call it panic. This year’s HIMSS was as much a REALLY large group therapy session as it was a trade show. Seemed as if everyone was reassuring each

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Vendors Enabling the ACO: Webinar Recording and Slides Now Available

Just in time for you to have a little extra reading or viewing material for your flights to HIMSS17, we are pleased to present to you the latest in our webinar series, Vendors Enabling the ACO: Reducing the Risk of

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Medical Professionalism Trumps Health IT in Coordinating Care

As I sat in the Reading (Penn.) Health System ER late Friday night, I had a lot of time to reflect on the research I have been doing lately on care coordination. In particular, I pondered how what I have

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Top 7 Things to Look for at HIMSS17

The final countdown has begun. In a few short days I and the rest of the Chilmark Research team will make our annual pilgrimage to the big health IT confab, HIMSS17, to rub shoulders with some 45,000 of our closest

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Reducing the Risk of Risk-Based Arrangements: Vendors Enabling the ACO

Join us on February 14th at 1pm ET for our next free webinar when Jennifer Rogers will share highlights from her upcoming report, “Reducing the Risk of Risk-Based Arrangements: Vendors Enabling the ACO.” We’ll cover: Viability, trending, and projections for the ACO

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Patient Experience and Satisfaction Aren’t the Same as Engagement

Healthcare’s inexorable march toward value-based care has brought with it a focus on what’s best for the patient. Instead of routinely pushing people from one billable appointment to another, providers of all types are, to varying degrees, beginning to understand

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Playing the Field

We don’t mean social dating, so don’t get too excited. We are referring to field care management, those Population Health Management (PHM) services delivered by care managers face-to-face in person with consumers. Is this the most effective use of limited

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Open APIs: The Promise and Hope from Outside the HIT Bubble

APIs (application programming interfaces) are a hot topic in healthcare these days. In the parlance of the moment – interest inside the health IT (HIT) bubble is strong. During the past few months, I stepped outside this bubble and talked

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Navigating Open Enrollment – Or, Why Informed Choices in Healthcare Are Nearly Impossible

Like many Americans, I have been covered by employer-sponsored health plans for the entirety of my professional career. As such, the open enrollment period that has garnered so many headlines over the last few years has conversely been of little

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Looking to 2017: Our Baker’s Dozen Forecast

2016 is heading for the doors, 2017 readily awaits. But what will this New Year bring? One thing for sure, a new president and administration that appears intent on rewriting the rules, be they foreign policy, environmental or healthcare. But

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RCM Meets PHM

It won’t happen in 2017 or 2018, but the argument can be made that PHM will likely include some form of benefit/coverage counseling in the mid-term future. PHM is still too immature as a market solution strategy, still being understood

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Looking Back – Assessing Our 2016 Predictions

As has become a tradition here at Chilmark Research, it is time once again to look back at our predictions for 2016 and make an honest assessment of just how accurate we were. We do like to go beyond the

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Can APIs Really Improve HIT?

We hosted a webinar on this topic on December 14, 2016. To retrieve a copy of the slides, please follow this link. We will also be posting the recording. A critical element of business success across industries has been the

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The Nexus of Interoperability and Consumer Experience

The annual Cerner Health Conference (CHC16) held last week in Kansas City provided an excellent opportunity to gauge current population health strategies, challenges, and implementation status of both Cerner and their clients. The conference was unexpectedly touching, as well. Key Takeaways

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What You Can Control and What You Cannot

I prepared last Thursday’s webinar with no idea how the election would turn out. As it happens, few – if any – in the pundit class knew either. And while there are many changes likely coming to healthcare as a result

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Amid Uncertainty, Healthcare Marches On

Earlier this week I attended ATLAS, the Annual Thought Leadership on Access Symposium organized by Kyruus. The event brought together healthcare policy experts as well as healthcare organization (HCO) leaders who are driving efforts to improve patient access to care.

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Changing of the Guard: Implications to Health IT Market

After a brutal election cycle, we are now on the other-side. The Republicans have taken control of the Hill and the White House. The many healthcare programs rolled-out under the Obama administration will now be put under the microscope. While

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Health Innovation Media Interview: John Moore at Health 2.0 2016

At the recent Health 2.0 event in Santa Clara, Douglas Goldstein, eFuturist, caught up with our founder and Managing Partner to debrief on the event and some of the major trends currently affecting the healthcare industry and health IT adoption.

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True Continuous Costing for Healthcare – Webinar

Despite changes to how we pay for care, the real costs of providing care continue to go up. One way or another, everybody pays for these increases in the form of higher taxes, fewer jobs, lower net wages, increased debt,

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Elephants, Egrets, and Healthcare Partnerships

Having attended my fair share of healthcare IT conferences through the years, I’ve learned to separate the signal from the noise much like scientists searching for signs of intelligent alien life. In doing so, I have learned that healthcare is innovating

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Value Based Health: No Success without Value-Based Technology Strategies

A September 16 2016 Bloomberg report once again provides the bad news for the US healthcare system, ranking it among the least efficient healthcare systems -50 of 55 countries surveyed in 2014. Despite the plethora of new regulations, payment models, technology mandates

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Opportunity, Change, Ever Forward

PTO is a glorious thing, to have time to breathe, to step back, to actually think and reflect. It was in that “PTO Opportunity Moment” that I made a decision to make a major career change. The lion’s share of

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A Shift From Disruption to Change

One of the most striking characteristics of the Health 2.0 conference has always been its focus on disruption. (For this we owe Clayton Christensen a debt of gratitude.) In rapid succession, startups take the stage to present their vision for

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Health 2.0: Ten Years On

For my young daughter, 10 yrs is nearly a lifetime – but for myself, nary the blink of an eye. So it felt this week while attending the 10th annual Health 2.0 conference, one part so much time has past,

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Free Webinar Next Week: Beyond the Portal with Brian Eastwood

Join lead Engagement analyst Brian Eastwood October 4th at 1 PM (ET) for a webinar where he will present some of the key findings from our recent Insight Report, “Beyond the Portal: Technology for Improved Consumer Engagement.” Brian will share

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Beyond the Patient Portal: New Report on Improving Consumer Engagement Released

Join author Brian Eastwood October 4th, 2016 at 1pm ET for a free webinar highlighting some of the key findings of this report. He will also be fielding questions from the audience. Register today! For years – before the Affordable

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True Continuous Costing in Europe

We frequently hear that healthcare in the United States costs nearly twice as much as in Europe. One of the reasons healthcare in Europe costs so much less, at least in Northern Europe, is that True Continuous Costing, as we

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Analytics – An Integral Part of Care Management Success

Last week, I attended the 3rd Health Analytics Summit (HAS). This was my first time attending an event that now attracts over 1,000 attendees. Providers were well represented at the event with nearly 80 percent of the attendees coming from

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Use the Freaking Data You Already Have

One of the things I have been worried about, and one of the things that could seriously impede the adoption of technology and business practices that could significantly lower the price we all pay for healthcare, is the possibility that

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Stop Treating Patients Like You-Know-What

Earlier this month, I returned from a weekend of hiking in the White Mountains, just beyond the boundaries of cell reception and Wi-Fi availability, to learn that Jess Jacobs passed away. She was only 29. Jess suffered from two rare

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Evolent Health’s Acquistion of Valence Health and Its Broader Implications

In the continuation of a trend this summer, population health management vendor Evolent Health acquired the majority of one of its competitors Valence Health, for $145 million. Valence Health has a broad suite of services including, value-based administration, population health

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