Blog Archives

Time to SMAC the Healthcare Consumer

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SMAC – Social, Mobile, Analytics, Cloud – is a popular framework for optimizing business performance through IT. The basic idea is that these four elements all play key roles in generating value from data through capture, storage, and application. Social

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Posted in Analytics, Cloud Computing, Connected Health, Consumer Engagement, consumer health, Other, Population Health Management, Privacy, Uncategorized Tagged with: , , ,

A Digital Dose of Magic Medicine

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Cardiovascular disease is the leading cause of death in America. One out of four adults has two or more chronic diseases. One in three children is overweight or obese. Projections are that by 2050, one third of Americans will have

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Posted in Consumer Engagement, consumer health, mHealth Tagged with: , , , , , , ,

Can Apple Keep the Doctor Away?

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“His treatment was fragmented rather than integrated. Each of his myriad maladies was being treated by different specialists – oncologists, pain specialists, nutritionists, hepatologists, and hematologists – but they were not being coordinated in a cohesive approach.” – Steve Jobs,

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Posted in Connected Health, Consumer Engagement, consumer health, Google Health, HealthVault, mHealth, Privacy, telemedicine Tagged with: , , , , ,

Data, Data, Everywhere, Not Liquid Enough to Use

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After a recent visit to my doctor, I received a notice that my health information was available to view in my online portal. So, inspired by ongoing exposure to public/private tag-team HIT evangelism, I decided to don my patient cap

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Posted in Consumer Engagement, consumer health, HealthVault

#PGHD: Buzzword to Business

This week, I read an article from February that provided an overview of the health IT infrastructure required for population health management (PHM). It had thorough examples and some nice graphical depictions of delivery systems and budding ACOs taking on

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Posted in Analytics, Care Management, Connected Health, Consumer Engagement, consumer health, mHealth Tagged with: , , , , , , ,

HIMSS14: Patiently Waiting for Progress

A grade-school English teacher of mine would write a little guide on the chalkboard at the beginning of our expository writing lessons: Say what you’re going to say; Say It; Say what you said Coming off another HIMSS, that lesson

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Posted in Care Management, Chilmark Research, Consumer Engagement, consumer health, Electronic Health Records, health portals, mHealth

HIMSS-pressions

What an epic (or is it Epic, or for that matter EPIC) ride where one seemingly goes in and out of noise tunnels on the exhibit floor all in the hopes of finding some meaningful signal as to what is

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Posted in Acquisition, Analytics, Care Management, Connected Health, Consumer Engagement, consumer health, Electronic Health Records, Health Information Exchange, PHM Tagged with: , , , , , , , , , , , , , ,

HIMSS or Bust

Next week is that proverbial event we all, in the HIT industry, look forward to with some trepidation - HIMSS’14. For an analyst firm such as ours HIMSS provides us a great opportunity to talk with end users, vendors of all

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Posted in ACO, Analytics, Care Management, Chilmark Research, Cloud Computing, Connected Health, Consumer Engagement, consumer health, Electronic Health Records, Health Information Exchange, mHealth, policy, telemedicine Tagged with: , ,

The Glass is Half-Full…of S.H.I.T.*

(*Super Health Information Technology) I’ve had the good fortune of working with John and the Chilmark Research team in some capacity since 2011. As expected, I’ve learned a lot about the field, the technology, the policy, and so on and

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Posted in Chilmark Research, Consumer Engagement, consumer health, Other

Barefoot at HIMSS? Just Trying to Follow Dr. Google’s Orders

If you see me in flip flop sandals, Vibram Five Fingers (VFF), or a barefoot-style shoe at HIMSS14 — please withhold fashion judgment. Since Jan 1, 2014, I have been performing a little “care management” on myself — as ordered

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Posted in Connected Health, Consumer Engagement, consumer health Tagged with: , , , , , ,

Free February 2014

Readers that have been with us for a few years may recall that February is a very special month for our family. It is our Founder and Managing Director, John Moore Jr’s birthday on the 11th, my birthday on the 15th,

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Posted in Analytics, Consumer Engagement, consumer health, Google Health, health portals, Reports Tagged with:

Three Big Questions for Stage 3 & Patient Engagement

For many, the delay of Stage 3 of the Meaningful Use program evoked a collective sigh of relief, providing a much-needed extra year to focus on the challenging requirements for patient engagement and interoperability. As distant as 2017 may seem

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Posted in Care Management, Connected Health, Consumer Engagement, consumer health, Electronic Health Records, health portals, HL 7, mHealth, policy, Security, standards Tagged with: , , , , , , ,

Payers Refocus Efforts on ROI for Member Engagement

What a difference a year has made to the payer market. In late 2012 Chilmark Research published the first version of our Payer Benchmark report — detailing how leading payers were beginning to adopt emerging consumer technologies. We found a market

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Posted in ACO, Chilmark Research, Connected Health, Consumer Engagement, consumer health, Health Insurance Exchange, mHealth, Reports Tagged with: , , , , , , ,

What’s in Store for 2014?

That time of year once again where we collectively look into our crystal ball, or throw the sticks or maybe even look at the coffee grinds dripping down the sides on our coffee cup to see what may be in

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Posted in Acquisition, Analytics, Care Management, Cloud Computing, CMS, Consumer Engagement, consumer health, Electronic Health Records, Health Information Exchange Tagged with: , , , , ,

mHealth13: Lots Going On, But Few New Developments

Another year, another mHealth Summit. HIMSS’ younger sibling has slowly grown over the last five years, a period that has seen a Precambrian explosion of companies and advances in mobile tech. However, despite some early hints of maturity, the mHealth

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Posted in Connected Health, Consumer Engagement, consumer health, mHealth, telemedicine

23andMe vs the FDA: How did it come to this?

As most of our readers are likely aware, the FDA this week issued a scathing letter effectively prohibiting the 5 year-old, 23andMe personal genomics testing company from doing business. Quite frankly, this is all pretty unnecessary, and reflects poor policy

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Posted in Consumer Engagement, Other Tagged with: , , , , ,

Whose Data is it Anyway?

A common and somewhat unique aspect to EHR vendor contracts is that the EHR vendor lays claim to the data entered into their system. Rob and I, who co-authored this post have worked in many industries as analysts. Nowhere, in

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Posted in Consumer Engagement, consumer health, Electronic Health Records, policy, Privacy Tagged with: ,

Has Avado Acquisition Awakened the WebMD Giant

WebMD, the once-darling of consumer health who seemingly lost its way following pharma dollars, may at last be coming back to its roots. Last week, WebMD made headlines by announcing it had purchased the young patient engagement start-up, Avado, for

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Posted in Acquisition, CHR, Consumer Engagement, consumer health Tagged with: , , , , ,

Wellness Market: Too Many Chasing Too Little

Having taken a hiatus from last year’s Health 2.0 event, was looking forward to this year’s event to see what may be new and upcoming among those looking to disrupt the status quo. Unfortunately, surprisingly little. Health 2.0 a couple

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Posted in Connected Health, Consumer Engagement, consumer health, policy Tagged with: , , , , ,

Crashes, Bugs, and Major Usability Issues at Covered California

I have spent the past few days struggling to apply for insurance on California’s HIX, CoveredCA. Early on in the application process I tried to withhold judgment, but have since learned that coveredca.com has a price tag of $360M, awarded

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Posted in Consumer Engagement, consumer health, Health Insurance Exchange, policy, Uncategorized Tagged with: , , ,

Data-Driven Patient Outreach: Financially Efficient or Morally Compromised?

I recently spoke with a clinical analytics vendor about one of their provider customer’s bizarre decisions – to no longer encourage a subset of their diabetic population to take the HbA1C test. The reason? These diabetics were covered under a

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Posted in ACO, Analytics, Consumer Engagement, consumer health Tagged with: , , ,

A Week in DC: Health Datapalooza and Medcity ENGAGE

After four years, it would appear that Health Datapalooza is hitting it’s stride – and starting to follow the same format as every other health innovation conference. This year, peak attendance was around 2000 ‘health data enthusiasts,’ a massive increase

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Posted in Analytics, Consumer Engagement

Out and About

Some of you may have noticed a precipitous drop in new content, ala posts, as of late. A few things have contributed to this. First, it is often tough to find time to write when one is traveling from one

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Posted in CHR, Connected Health, Consumer Engagement, consumer health, mHealth

Who will regulate mHealth? Patient Engagement at Crossroads; New Alliance Takes On Interoperability

We came back from HIMSS and got right to work on the March Monthly Update for Chilmark Advisory Services subscribers. As we’ve reported in a previous post, HIMSS13 afforded enormous buzz and less enlightenment regarding the state of health IT, particularly

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Posted in ACO, Acquisition, Connected Health, Consumer Engagement, consumer health, Health Information Exchange, mHealth Tagged with: , , ,

Patient Engagement: Does the Emperor have any clothes?

“Patient Engagement” has built up increasing buzz over the last few years through dedicated lip service from government, corporations, public leaders, entrepreneurs, and patient advocates. As John alluded to last week, however, patient engagement may be entering a Catch-22: Most

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Posted in Consumer Engagement, consumer health Tagged with: , , ,

Finding Few Answers at HIMSS’13

Last week was yet another HIMSS, this time in the Big Easy – one of my favorite cities, despite the unfortunate decay occurring on Bourbon St. As with the many HIMSS I have attended before, this is the seminal event

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Posted in ACO, Analytics, Cloud Computing, Connected Health, Consumer Engagement, consumer health, Electronic Health Records, Health Information Exchange, SaaS Tagged with: , , ,

ACO Here, ACO There, ACO, ACO Everywhere & Vendor Response

In less than two years we have gone from Accountable Care Organization (ACO) as a concept, to ACO as a new model of care delivery. With the January announcement that there were 106 more added to the Medicare ACO program,

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Posted in ACO, Acquisition, Analytics, CMS, Connected Health, Consumer Engagement, consumer health, Electronic Health Records, Health Information Exchange Tagged with: , , , , ,

At the Intersection of Obesity and HIT

We Americans are on a very terrifying path, health-wise, based on the latest obesity projections from RWJF. Medical “innovations” around the obesity epidemic are unsettling, to say the least. Most recently, Dean Kamen (of Segway fame) filed a patent for

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Posted in Analytics, Connected Health, Consumer Engagement, consumer health, Health Cloud, Health Information Exchange, mHealth, Privacy Tagged with: , , , ,

Four Diverse Research Notes in Jan Monthly Update

As Chilmark has grown, so has our areas of research which is best represented in the following four research notes that our analysts put together for Chilmark Advisory Service (CAS) clients. The following four abstracts provide you perspective on some of

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Posted in ACO, Analytics, Cloud Computing, Connected Health, Consumer Engagement, consumer health, Electronic Health Records, Health Information Exchange, mHealth Tagged with: , ,

2013 – A Year of Surprises

In the blink of an eye, a New Year has appeared and with it the need to look into our crystal ball (or is it a magic 8 ball) to make our annual predictions for the healthcare IT sector. Personally,

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Posted in ACO, Acquisition, Analytics, CMS, Connected Health, Consumer Engagement, consumer health, Electronic Health Records, Health Information Exchange, mHealth Tagged with: , , ,

Big Data Clarified, Providers, HIT & Obesity and ACA’s Impact on HIE Market

With the ramp up to healthcare reform, Chilmark Research sees signs of a potential slow down in HIE innovation. This is but one research note of three that were provided as part of our latest monthly update for Chilmark Advisory Service subscribers in

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Posted in ACO, Analytics, Cloud Computing, Consumer Engagement, consumer health, Health Information Exchange

The Promise of a Little Blue Button

Yesterday, I was in Washington DC to attend ONC’s Consumer Health IT Summit. While having high hopes for some breathtaking new developments, ultimately walked away disappointed as this event ultimately devolved into a Blue Button promotional event. Now I have

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Posted in ACO, Consumer Engagement, consumer health, Electronic Health Records, Health Information Exchange, mHealth, standards Tagged with: , , , , , ,

Struggling to Understand or Data Does Not Equal Empowerment

Recently upon leaving my doctor’s office I was presented with a print-out of my visit summary. Knowing I worked it the HIT space my doctor proudly stated that this was one the ways that they planned to meet one of

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Posted in Consumer Engagement, consumer health, Electronic Health Records, standards Tagged with: , , , ,

Sex Sells (or at Least Leads to Some Interesting Analytics)

One guarantee in the healthcare sector is that when it comes to personal health information (PHI), there is no lack of issues and pundits to discuss security and privacy of such information/data. If one does not jump up and down

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Posted in Analytics, Consumer Engagement, consumer health, policy, Privacy, Security

Hurdles to Accessing One’s PHI

What is a fair price to charge a consumer to provide them a copy of their records? That is a question I’ve been pondering since a friend of mine showed me the bill from the local Steward IDN which is

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Posted in Consumer Engagement, consumer health, policy

Whose Data is it Anyway?

Chilmark Research tends to shy away from the thorny, nearly intractable issues of privacy and security of Personal Health Information (PHI) (we’ll leave that to the lawyers and policy wonks to figure out). However one thing is very clear: As

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Posted in Consumer Engagement, consumer health, mHealth, policy, Privacy, Security Tagged with: ,

Free February

Let you in on a little secret. February happens to be the month in which I was born. So to celebrate, I’m giving you dear readers a birthday gift. For the month of February you can get a free copy

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Posted in Consumer Engagement, consumer health, Dossia, Google Health, HealthVault

Welcomed Changes for 2012

Since its start in 2007, Chilmark Research has kept a fairly low profile as analyst firms go, focusing on a few discrete domains of healthcare IT (HIT). First there was patient and consumer engagement that led to the publication of

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Posted in Cloud Computing, Connected Health, Consumer Engagement, consumer health, Electronic Health Records, Google Health, Health Information Exchange, HealthVault, mHealth, Privacy

Looking Back on 2011 – What A Strange Year It’s Been

It is almost becoming the norm to say that it has been another tumultuous year in the healthcare IT market. Market consolidation, pushback on timelines, growing chorus from IT departments that enough is enough against the backdrop of the political

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Posted in ACO, Acquisition, Analytics, Cloud Computing, Connected Health, Consumer Engagement, consumer health, Electronic Health Records, Health Cloud, Health Information Exchange, health portals, HealthVault, mHealth, policy, RHIO, SaaS, standards Tagged with: , , ,

Microsoft Bows Out of the Clinical Market

Today, GE and Microsoft announced a joint venture (JV) that will lead to the formation of a new company (NewCo) targeting the clinical healthcare market sector. The NewCo will be located near Microsoft HQ in Redmond, WA, start with roughly 700

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Posted in ACO, Consumer Engagement, consumer health, Electronic Health Records, Health Information Exchange, HealthVault Tagged with: , , ,

HIE Market Snippets

In January, we released our HIE Market Report: Analysis & Trends which was extremely well-received. Sales have exceeded our rather optimistic projections – great for us. But what we are most proud of and honestly what keeps us going is

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Posted in ACO, Acquisition, Consumer Engagement, Health Information Exchange, HL 7, PCMH, policy, RHIO, SaaS, standards

A Comment, A Challenge

While we receive many comments on this site to various postings, we received one this week that really caught our attention for a three reasons: 1) The author, Dr. Louis Siegel, speaks with some authority having not only been a

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Posted in Consumer Engagement, Electronic Health Records, health portals

Brief Counter on Statement Regarding PHRs

PHRs are much like the tides, news about them ebbs and flows. Right now, with the relatively recent demise of Google Health, Dossia’s attempts at rebirth, and the significant inquiries we are receiving regarding meaningful use requirements to host a

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Posted in Consumer Engagement, Electronic Health Records, Google Health, health portals, HealthVault Tagged with: ,

Going to Market – Dossia’s Numero Uno Challenge

Since it’s founding five years ago Dossia has been able to entice only four companies more to join. Dossia is not exactly setting the world on fire and reeling in the multitude of large, self-insured employers to its ranks, which

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Posted in Consumer Engagement, consumer health, Dossia

Dossia’s Rebuild – Is it Enough

Following closely on the ill-fated demise of Google Health, fellow Personal Health Platform (PHP) provider Dossia announced last week a major upgrade of their platform with the release of Dossia Health Manager. We received a deep product dive at the

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Posted in Consumer Engagement, consumer health, Dossia, Google Health, HealthVault Tagged with: , , , , , ,

Re-entry into Healthcare

As with the last shuttle mission making its re-entry into the Earth’s atmosphere yesterday, I am re-entering the world of healthcare IT after an extended family vacation in the wilds of Alaska. No, I did not see John Halamka up

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Posted in Consumer Engagement, consumer health, Electronic Health Records, mHealth Tagged with: , , , , , ,

Stepping in Where Google Health Left Off

A little over a week ago Google stated that it was putting a stake through the heart of their personal health platform (PHP) Google Health. We at Chilmark had been expecting this for some time, it was just a manner

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Posted in Consumer Engagement, consumer health, Dossia, Google Health, HealthVault Tagged with: , ,

Looking at Healthcare Through Payer Lenses: Part Two

Payers, as with the rest of the healthcare industry, have a lot on their plate right now. Healthcare reform, via the Affordable Care Act (ACA) continues its march forward despite legal and political uncertainty. Struggling to define the payer role

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Posted in ACO, Consumer Engagement, consumer health, policy Tagged with: , , , , , ,

HealthVault Continues to Build, & Google Health Still Useful

This week, Microsoft’s HealthVault added a number of new enhancements to its platform including support for mobile access (only Windows 7 today, but they plan to launch support for Android and Apple’s iOS within the next few weeks). Wonder how

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Posted in Consumer Engagement, consumer health, Google Health, HealthVault, PHS

Matches Made in Philly

Last week an amazing event occurred. Ten young innovative companies that were chosen from nearly 30 applicants had the opportunity to sit down and make their pitch to 10 of the largest healthcare organizations in the northeast region. Through speed

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Posted in ACO, Analytics, Consumer Engagement, consumer health, Health Information Exchange

Connect With Chilmark

Who We Are

Chilmark Research is the only industry analyst firm focusing solely on health IT. We combine proven research methodologies with intelligence and insight to provide cogent analyses of the emerging technologies that have the greatest potential to improve healthcare. We do not shy away from making tough calls, and are respected in the industry for our direct and thoughtful commentary.