Blog Archives
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Bringing Digital Health to Those Who Need It Most

Between my current life as an analyst and my former life as a journalist, I’ve sat in a lot of keynote addresses, conference sessions, and presentations touting the latest and greatest consumer healthcare products. No matter whether I’m impressed, puzzled,

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3 Real-World Reasons the Scripps Study Failed

Results from the Scripps study failed to show an impact on remote monitoring inteventions. We think that this news speaks the broader failure of the health IT industry, researchers, and clinicians to design patient-centered models of care. The worst part is – that could be the easiest piece of the puzzle.

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A Healthcare Poem for the Holidays

Twas the night before Christmas and all through the system The hospitals’ wishes…too many to list ‘em. For transitioning to value-based care, means looking for things that aren’t really there: Care management workflows for clinical staff, Or more diagnoses to

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Going Beyond the Obvious: 2016 Predictions for Healthcare IT

Never a dull moment in healthcare. 2015 saw plenty of changes and some inklings as to what may be in store for us in 2016. While there was plenty of noise around ICD-10, it was a non-event in 2015. Likewise,

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Annual Review: 2015 Predictions

What good are predictions and the prognosticators who make them if they never go back and assess those predictions later? A big fat goose egg, or worse, if you set some aspects of your strategic plan in alignment with those

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Bending the Healthcare Cost Curve, One Consumer at a Time

‘Tis the season – for thinking about health insurance. Nov. 1 marked the beginning of open enrollment on the state and federal insurance exchanges; employers everywhere will soon kick off the enrollment process for employees and their dependents. Even if

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The Parallel Paths of Healthcare Innovation

How you define healthcare innovation depends on the setting. Sometimes it’s a handheld device that lets a physician examine your throat during a video visit, an online eye test, or a patient and caregiver engagement platform that looks a lot

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Consumerizing Healthcare: Talk is Cheap, Work is Hard

Lots of talk these days about the consumerization of healthcare. But what happens when the rubber hits the road?

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Health 2.0 Grows Up

Nine conferences later and finally, the Health 2.0 event is showing signs of maturity. Sure, there remains plenty of cheerleading for all those fabulous little start-ups that claim they will be the ones disrupting healthcare. And the Health 2.0 event is

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Forget the Billboards

Earlier this week I traveled to Hershey PA to give a keynote presentation to the BCBS CIO Summit. Landing in Philadelphia, I rented a car and headed out on PA turnpike to Hershey, about a 2hr drive. Along that drive,

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Bringing Enthusiasm to the Consumer Health Tech Revolution

You can’t travel too far on the Internet without tripping over an article, report, survey, or commentary lamenting the state of engagement in the healthcare industry. A lot of this talk focuses on the poor quality of technology that healthcare

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With Wristband, Google Entering Consumer Health on Its Own Terms

It’s not every day that health-related news from Google gets buried, but recent headlines about the Supreme Court upholding a key provision of the Affordable Care Act and the nation’s largest insurers playing matchmaker seem to have relegated Google’s planned

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Free Data, Wishful Thinking

Is the #dataindependenceday and #freemydata movement in healthcare actually going to amount to anything?

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The Promise of Consumer-Driven Health

As John pointed out last week, I’m the newest member of Chilmark Research. I’ve joined the team to wrap my head around the role of the patient/consumer/citizen in the healthcare process. This role has changed dramatically since I started covering

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Building the Team – Fulfilling the Mission

It’s been some eight years since I hung up the Chilmark Research shingle and started this business. I founded the company on a simple belief that still holds true today: Effective deployment and use of IT can demonstrably improve care delivery processes

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Providers and Telehealth: Ready For One Another?

Telehealth has generated much excitement in the payer, employer, and even DTC segments. As telehealth vendors enter the provider market, several business, technology, and cultural dynamics loom large.

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Progress Amidst the Stumbles: Patient Engagement at #HIMSS15

A lot of small signs of progress in the patient engagement market were on display at #HIMSS15, despite a lack of bigger picture vision.

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HIMSS’15: Patient & Consumer Engagement Watchlist

HIMSS is nearly on top of us again – here, we share a few of the specific things we’re looking out for to at this year’s show.

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2014/2015 Clinical Patient Engagement Report Now Available

Today we are pleased to release our latest report: 2014/2015 Clinical Patient Engagement Market Trends Report. This long-awaited report marks a return to the critically important subject of Chilmark Research’s very first report on iPHR, back in 2008. Delving deep

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A Sneak Peek at Austria’s ELGA

Today I had the pleasure of having lunch with an informatics professor from the University of Wien and got an inside look into health IT in Austria. The highlight of our conversation was a discussion regarding ELGA – Austria’s national health

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The Digital Pharmacy: Walgreens’ Emerging Strategy

Walgreens is entering the digital age with a spate of new partnerships that aim to create a virtual experience for a new, rising class of healthcare consumer.

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Looking into Our Crystal Ball for 2015

Over the last few weeks, the Chilmark Research team has combed through their research, read countless reports and thrown their i Ching sticks to determine what is in store for 2015 and in some case a little beyond that horizon. As

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.750 Prediction Batting Average for 2014

Hard to believe the year is coming so quickly to a close. A year that saw ONC pretty much implode, an ACA that is garnering fans faster than detractors, an explosion in all things wearable but little clue as to

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2014 Year in Review: Consumer Engagement

2014 was a whirlwind of a year for consumer health technology. Here we visit some of the developments of the past 12 months, point out some of the trends that emerged, and highlight what we’re expecting as we round the corner into 2015.

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Connected Health Moving From Hype to Reality

The promise of connected health was shared with us long ago, and has fallen short time and again for various reason – reimbursement, competing priorities, and so on. As 2014 comes to a close however the market is finally showing signs of adoption.

#WWBR Week of November 10, 2014

This week: patient engagement, Partners faces resistance, handoffs getting structured, and more.

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Taking a Shot at my Health Plan

I got a flu shot yesterday. I was at a CVS, saw a sign, whipped out my insurance and credit cards, and got in line. Turns out that my insurer wasn’t reimbursing it – I rolled my eyes, paid the

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Branding, Cheerleading, and even some Progress

 “There’s no wrong way to spend your time at Health2.0.” – Health 2.0 Last week, hundreds gathered from around the world for the 8th annual Health 2.0 conference in Santa Clara, California. For better or for worse, the event continues

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PHM: An Acronym in Search of Technology

“Do We have a PHM Solution for You.” That seems to be the most heard paraphrase from any number of health IT (HIT) vendors claiming to have what a healthcare organization (HCO) needs to address population health management (PHM). However,

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3 Quick Thoughts on Apple Watch

As expected, Apple announced the latest addition to their product lineup, the AppleWatch. We will leave the hardcore dissection to others, but in watching the event (or trying to watch what was an absolutely awful livestream, complete with annoying Chinese

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Time to SMAC the Healthcare Consumer

SMAC – Social, Mobile, Analytics, Cloud – is a popular framework for optimizing business performance through IT. The basic idea is that these four elements all play key roles in generating value from data through capture, storage, and application. Social

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A Digital Dose of Magic Medicine

Cardiovascular disease is the leading cause of death in America. One out of four adults has two or more chronic diseases. One in three children is overweight or obese. Projections are that by 2050, one third of Americans will have

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Can Apple Keep the Doctor Away?

“His treatment was fragmented rather than integrated. Each of his myriad maladies was being treated by different specialists – oncologists, pain specialists, nutritionists, hepatologists, and hematologists – but they were not being coordinated in a cohesive approach.” – Steve Jobs,

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Data, Data, Everywhere, Not Liquid Enough to Use

After a recent visit to my doctor, I received a notice that my health information was available to view in my online portal. So, inspired by ongoing exposure to public/private tag-team HIT evangelism, I decided to don my patient cap

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#PGHD: Buzzword to Business

This week, I read an article from February that provided an overview of the health IT infrastructure required for population health management (PHM). It had thorough examples and some nice graphical depictions of delivery systems and budding ACOs taking on

HIMSS14: Patiently Waiting for Progress

A grade-school English teacher of mine would write a little guide on the chalkboard at the beginning of our expository writing lessons: Say what you’re going to say; Say It; Say what you said Coming off another HIMSS, that lesson

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What an epic (or is it Epic, or for that matter EPIC) ride where one seemingly goes in and out of noise tunnels on the exhibit floor all in the hopes of finding some meaningful signal as to what is

HIMSS or Bust

Next week is that proverbial event we all, in the HIT industry, look forward to with some trepidation - HIMSS’14. For an analyst firm such as ours HIMSS provides us a great opportunity to talk with end users, vendors of all

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The Glass is Half-Full…of S.H.I.T.*

(*Super Health Information Technology) I’ve had the good fortune of working with John and the Chilmark Research team in some capacity since 2011. As expected, I’ve learned a lot about the field, the technology, the policy, and so on and

Barefoot at HIMSS? Just Trying to Follow Dr. Google’s Orders

If you see me in flip flop sandals, Vibram Five Fingers (VFF), or a barefoot-style shoe at HIMSS14 — please withhold fashion judgment. Since Jan 1, 2014, I have been performing a little “care management” on myself — as ordered

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Free February 2014

Readers that have been with us for a few years may recall that February is a very special month for our family. It is our Founder and Managing Director, John Moore Jr’s birthday on the 11th, my birthday on the 15th,

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Three Big Questions for Stage 3 & Patient Engagement

For many, the delay of Stage 3 of the Meaningful Use program evoked a collective sigh of relief, providing a much-needed extra year to focus on the challenging requirements for patient engagement and interoperability. As distant as 2017 may seem

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Payers Refocus Efforts on ROI for Member Engagement

What a difference a year has made to the payer market. In late 2012 Chilmark Research published the first version of our Payer Benchmark report — detailing how leading payers were beginning to adopt emerging consumer technologies. We found a market

What’s in Store for 2014?

That time of year once again where we collectively look into our crystal ball, or throw the sticks or maybe even look at the coffee grinds dripping down the sides on our coffee cup to see what may be in

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mHealth13: Lots Going On, But Few New Developments

Another year, another mHealth Summit. HIMSS’ younger sibling has slowly grown over the last five years, a period that has seen a Precambrian explosion of companies and advances in mobile tech. However, despite some early hints of maturity, the mHealth

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23andMe vs the FDA: How did it come to this?

As most of our readers are likely aware, the FDA this week issued a scathing letter effectively prohibiting the 5 year-old, 23andMe personal genomics testing company from doing business. Quite frankly, this is all pretty unnecessary, and reflects poor policy

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Whose Data is it Anyway?

A common and somewhat unique aspect to EHR vendor contracts is that the EHR vendor lays claim to the data entered into their system. Rob and I, who co-authored this post have worked in many industries as analysts. Nowhere, in

Has Avado Acquisition Awakened the WebMD Giant

WebMD, the once-darling of consumer health who seemingly lost its way following pharma dollars, may at last be coming back to its roots. Last week, WebMD made headlines by announcing it had purchased the young patient engagement start-up, Avado, for

Wellness Market: Too Many Chasing Too Little

Having taken a hiatus from last year’s Health 2.0 event, was looking forward to this year’s event to see what may be new and upcoming among those looking to disrupt the status quo. Unfortunately, surprisingly little. Health 2.0 a couple

Crashes, Bugs, and Major Usability Issues at Covered California

I have spent the past few days struggling to apply for insurance on California’s HIX, CoveredCA. Early on in the application process I tried to withhold judgment, but have since learned that coveredca.com has a price tag of $360M, awarded

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Chilmark Research is the only industry analyst firm focusing solely on health IT. We combine proven research methodologies with intelligence and insight to provide cogent analyses of the emerging technologies that have the greatest potential to improve healthcare. We do not shy away from making tough calls, and are respected in the industry for our direct and thoughtful commentary.