Blog Archives

Free February

Let you in on a little secret. February happens to be the month in which I was born. So to celebrate, I’m giving you dear readers a birthday gift. For the month of February you can get a free copy

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Posted in Consumer Engagement, consumer health, Dossia, Google Health, HealthVault

Welcomed Changes for 2012

Since its start in 2007, Chilmark Research has kept a fairly low profile as analyst firms go, focusing on a few discrete domains of healthcare IT (HIT). First there was patient and consumer engagement that led to the publication of

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Posted in Cloud Computing, Connected Health, Consumer Engagement, consumer health, Electronic Health Records, Google Health, Health Information Exchange, HealthVault, mHealth, Privacy

Predictions 2012: Not What You Think

Admittedly, our predictions for 2011 were modest. Most of those predictions were logical and did not take a whole lot of imagination to envision thus our success rate, 7 “hits”, 2 “toss-ups” and 2 “misses was quite high. And though

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Posted in ACO, Analytics, CCD, Cloud Computing, consumer health, Electronic Health Records, Health Information Exchange, mHealth, Security, standards

Looking Back on 2011 – What A Strange Year It’s Been

It is almost becoming the norm to say that it has been another tumultuous year in the healthcare IT market. Market consolidation, pushback on timelines, growing chorus from IT departments that enough is enough against the backdrop of the political

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Posted in ACO, Acquisition, Analytics, Cloud Computing, Connected Health, Consumer Engagement, consumer health, Electronic Health Records, Health Cloud, Health Information Exchange, health portals, HealthVault, mHealth, policy, RHIO, SaaS, standards Tagged with: , , ,

mHealth: Seemingly Stuck in Neutral

As many readers know, Chilmark Research has been a strong proponent of mHealth for several years. Despite this enthusiasm, we sometimes come away from a conference, such as this week’s mHealth Summit, with the feeling that the only ones making

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Posted in Cloud Computing, Connected Health, consumer health, mHealth, telemedicine Tagged with: , ,

Microsoft Bows Out of the Clinical Market

Today, GE and Microsoft announced a joint venture (JV) that will lead to the formation of a new company (NewCo) targeting the clinical healthcare market sector. The NewCo will be located near Microsoft HQ in Redmond, WA, start with roughly 700

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Posted in ACO, Consumer Engagement, consumer health, Electronic Health Records, Health Information Exchange, HealthVault Tagged with: , , ,

Trickle Down Health or Health 2.0 Impressions

Another year, another Health 2.0 under the belt. This being the fourth time attending it is interesting to see how this event and its participants have evolved. Like many things in life, some things at Health 2.0 have changed, some

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Posted in Cloud Computing, consumer health, Dossia, Electronic Health Records, Health Cloud, mHealth, policy, SaaS Tagged with: ,

Trends in Patient Engagement

As part of the process of setting our broader research agenda at Chilmark Research, we do a significant amount of secondary research combined with more limited, but highly focused primary research. We use this research to identify the “white spaces”

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Posted in ACO, consumer health, Dossia, Electronic Health Records, Health Information Exchange, health portals, HealthVault, mHealth Tagged with: , , , , , , ,

Going to Market – Dossia’s Numero Uno Challenge

Since it’s founding five years ago Dossia has been able to entice only four companies more to join. Dossia is not exactly setting the world on fire and reeling in the multitude of large, self-insured employers to its ranks, which

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Posted in Consumer Engagement, consumer health, Dossia

Dossia’s Rebuild – Is it Enough

Following closely on the ill-fated demise of Google Health, fellow Personal Health Platform (PHP) provider Dossia announced last week a major upgrade of their platform with the release of Dossia Health Manager. We received a deep product dive at the

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Posted in Consumer Engagement, consumer health, Dossia, Google Health, HealthVault Tagged with: , , , , , ,

Re-entry into Healthcare

As with the last shuttle mission making its re-entry into the Earth’s atmosphere yesterday, I am re-entering the world of healthcare IT after an extended family vacation in the wilds of Alaska. No, I did not see John Halamka up

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Posted in Consumer Engagement, consumer health, Electronic Health Records, mHealth Tagged with: , , , , , ,

Stepping in Where Google Health Left Off

A little over a week ago Google stated that it was putting a stake through the heart of their personal health platform (PHP) Google Health. We at Chilmark had been expecting this for some time, it was just a manner

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Posted in Consumer Engagement, consumer health, Dossia, Google Health, HealthVault Tagged with: , ,

RIP Google Health

Chilmark Research has not had a very good feeling about Google Health for well over a year now. Back in early May of this year we felt that Google had all but given up and had put Google Health in

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Posted in consumer health, Electronic Health Records, Google Health, Health Cloud, HealthVault, standards

Looking at Healthcare Through Payer Lenses: Part Two

Payers, as with the rest of the healthcare industry, have a lot on their plate right now. Healthcare reform, via the Affordable Care Act (ACA) continues its march forward despite legal and political uncertainty. Struggling to define the payer role

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Posted in ACO, Consumer Engagement, consumer health, policy Tagged with: , , , , , ,

Looking at Healthcare Through Payer Lenses: Part One

Attending the annual health insurers confab (AHIP Institute) last week gave one some insight as to the challenges this part of the healthcare industry is facing. There were plenty of sessions on addressing data analytics for everything from population health

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Posted in ACO, CMS, consumer health, policy Tagged with: , , , ,

HealthVault Continues to Build, & Google Health Still Useful

This week, Microsoft’s HealthVault added a number of new enhancements to its platform including support for mobile access (only Windows 7 today, but they plan to launch support for Android and Apple’s iOS within the next few weeks). Wonder how

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Posted in Consumer Engagement, consumer health, Google Health, HealthVault, PHS

Matches Made in Philly

Last week an amazing event occurred. Ten young innovative companies that were chosen from nearly 30 applicants had the opportunity to sit down and make their pitch to 10 of the largest healthcare organizations in the northeast region. Through speed

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Posted in ACO, Analytics, Consumer Engagement, consumer health, Health Information Exchange

Musings on PHRs & Consumer Engagement

The recent post on Google Health going into the deep freeze has solicited a number of emails, including some from the press. In one of those emails a reporter had spoken to several industry thought leaders to garner their opinions

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Posted in ACO, Consumer Engagement, consumer health, Dossia, Google Health, HealthVault Tagged with: ,

Google Health Put in Stasis

About a year ago we posted a piece that basically summed up Google Health as on its death bed. Google, of course was quick to defend itself saying that Google Health was very much alive and well. We even had

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Posted in Consumer Engagement, consumer health, Google Health

Windy City, Turbulent Times

Special Note: When this post first went up an image of a tornado was used as a metaphor for the very turbulent times that the healthcare sector is currently experiencing. Little did we know that this week would see the

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Posted in ACO, consumer health, Electronic Health Records, Health Information Exchange, policy, RHIO

PLM Opens its Doors to All

Last week, PatientsLikeMe (PLM) reopened its doors, this time for all patients, regardless of condition/diagnosis.  This reopening was after a period in which PLM closed its site for several months to new members. During that time, Ben Heywood, one of

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Posted in consumer health

Fostering Innovation in Healthcare IT

As in most sectors, innovation in healthcare IT (HIT) is by and large incremental. A tweak here and added feature there to some existing application, e.g., what we are seeing today from EHR vendors as they strive to meet meaningful

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Posted in ACO, consumer health, Electronic Health Records, mHealth, policy Tagged with:

Is Partnership for Patients Just Deja Vu?

On Tuesday, to a tremendous amount of fanfare, HHS announced it will invest $1B in the Partnership for Patients. The press release is certainly buzzword compliant having all the wonderful terms that will endear others to join. And join they

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Posted in CMS, consumer health, policy Tagged with:

Robust Processes Supported by Health IT Core to ACO Success

On March 31st, the HHS’s Center for Medicare and Medicaid Services (CMS) dropped its neutron bomb (proposed Accountable Care Organization (ACO) rules, caution PDF) on the healthcare industry. Much like the neutron bomb, the proposed rules will leave buildings standing,

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Posted in ACO, Analytics, CMS, Connected Health, consumer health, Electronic Health Records, Health Information Exchange, mHealth, PCMH, policy, standards, telemedicine Tagged with: ,

Much Ado About Patient Portals

From Chilmark Research’s perspective, patient portals are by and large Much Ado About Nothing. Sure, plenty of healthcare organizations (HCO) talk about patient access, engagement, and satisfaction and how they wish to empower their patients. They point to their glossy

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Posted in ACO, Consumer Engagement, consumer health, Electronic Health Records, Google Health, health portals, HealthVault, policy Tagged with: , , , , ,

2011 Predictions: MU Goes Tactical, ACO Strategic

In the Healthcare IT (HIT) market, 2010 was the year of meaningful use (MU). Healthcare organizations (HCOs) of all sizes developed plans, began making IT modifications and began adopting the technology they needed to meet Stage One MU requirements and

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Posted in ACO, Analytics, Connected Health, Consumer Engagement, consumer health, Electronic Health Records, Health Information Exchange, mHealth, PCMH

What Do Future MU Requirements Mean for mHealth, If Anything?

What are some of my favorite things?  “Raindrops on roses” and “whiskers on kittens” definitely make the list.   How about the task of combing over a large chunk of new Meaningful Use (MU) proposed requirements? … Not so much… though

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Posted in Consumer Engagement, consumer health, Health Information Exchange, mHealth

NaviNet Acquires Prematics: a Testament to the Ubiquity of Smartphones in the Exam Room

Last week, NaviNet announced its acquisition of Prematics, a company founded a few short years ago targeting the market for mHealth provider solutions. While there are significant synergies and overlap between the two companies’ product offerings, NaviNet’s main driver with

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Posted in consumer health, Electronic Health Records, mHealth Tagged with: , ,

Smashing Myths & Assumptions: PHR for Urban Diabetes Care

There remains an unhealthy level of skepticism in the market as to whether or not consumers will use a personal health record (PHR). While a certain level of skepticism is healthy in any market, the level to which it is

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Posted in ACO, CMS, Consumer Engagement, consumer health, health portals, mHealth, PCMH Tagged with: , ,

mHealth: Is it a Market?

Been attending the mHealth Summit for the last 3 days and an over-arching theme has been: mHealth is unlikely to ever become a market in its own right. Backing up this claim have been the countless projects/products being presented at

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Posted in Connected Health, consumer health, mHealth, policy, standards, telemedicine Tagged with:

What do WebMD’s Q3 Numbers Tell Us?

Yesterday, the big 800lb gorilla in the PHR market, WebMD announced 3rd quarter earnings that were quite mixed. While its public portal business continues to see strong growth in uniques (now over 83M visitors/month) and advertising revenues that grew 26%,

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Posted in Consumer Engagement, consumer health, Dossia, Google Health, HealthVault Tagged with: , , , ,

TeleHealth Still Waiting…

Last week’s Connected Health Symposium was once again an event about a sector just waiting to break-out of perpetual pilot stage. This was my 4th Connected for Health Symposium (it holds a special place in my heart as this was

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Posted in CMS, Connected Health, consumer health, mHealth, telemedicine Tagged with: ,

Let the Data Flow: Part Two

Moving from an event focusing on HIE/REC initiatives by various States, the next two events, HealthCampSF and Health 2.0, took data liquidity to new heights.  Having the CTO of HHS, Todd Park, kick things off at HealthCamp by channeling Oprah

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Posted in CHR, Consumer Engagement, consumer health, Google Health, HealthVault, mHealth Tagged with: , , , ,

Letting the Data Flow; Part One

Making clinical data liquid permeated a series of events I attended last week during Health Innovation Week in San Francisco.  Monday and Tuesday found me at the HIE/REC conference. Wednesday was HealthCamp at Kaiser-Permanente’s Garfield Research Center (KP was extremely

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Posted in CMS, Consumer Engagement, consumer health, Electronic Health Records, Health Information Exchange, policy Tagged with: , , , , ,

HIEs in the Public Interests

In about an hour’s time I will head downtown to participate in yet another Commonwealth of Massachusetts HIE Consumer Workgroup meeting. The workgroup, formed by the Secretary of Health last Spring, is charged with insuring that the strategic HIE and

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Posted in Consumer Engagement, consumer health, Health Information Exchange, policy Tagged with: ,

Google Hits Reset Button on Google Health

Google Health has seemingly been stuck in neutral almost from the start.  Despite the fanfare of Google’s Eric Schmidt speaking at the big industry confab, HIMSS a couple of years back, an initial beta release with healthcare partner Cleveland Clinic

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Posted in Consumer Engagement, consumer health, Dossia, Google Health, HealthVault, PHS Tagged with: , ,

Is the mHealth Hype Justified?

Over the last few weeks there has been a lot of hype regarding mHealth.  In late August Deloitte published an Issue Brief: The Mobile Personal Health Record (mPHR) that led to the conclusion that an mPHR will become the “killer

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Posted in Connected Health, Consumer Engagement, consumer health, Google Health, HealthVault, telemedicine Tagged with: , ,

Feds Set Example for Data Portability

The Personal Health Record (PHR) market is fraught with challenges. First there is the issue of getting personal health information (PHI), which is most often not in a common digital, computable format such as a CCD or CCR-based file. Even

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Posted in CCD, CMS, Consumer Engagement, consumer health, Electronic Health Records, Health Information Exchange Tagged with: , ,

HIEs in the Public Interest

The Health Information Exchange (HIE) market is the Wild West right now.  Vendors are telling us that they are seeing an unprecedented level of activity both for private and public HIEs.  Private HIEs are being set-up by large and small

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Posted in consumer health, Health Information Exchange, policy Tagged with: , ,

Meaningful Use Perspectives & Resources

Everyone seems to have an opinion, or at least has written something, about the final Meaningful Use (MU) Rules that were released on July 13th.  Of the multitude of posts and articles out there on the net, there the top

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Posted in consumer health, Electronic Health Records, Health Information Exchange, policy, Privacy, Security, standards Tagged with: , , ,

Meaningful Use Rules Drop Today

Nearly a year after the HIT Policy Committee’s meaningful use recommendations were approved by ONC chief Dr. David Blumenthal, an extensive comment period that solicited some 2,200 comments, the final Stage One meaningful use rules will be released today at

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Posted in CMS, consumer health, Electronic Health Records, policy, standards Tagged with: , , ,

Where is the Consumer in Vendors’ HIE Solutions?

In Monday’s post, Chilmark reflected upon a piece that Peter Hudson, co-founder of Healthagen, the developers of mHealth app iTriage wrote for mobihealthnews. In that article, Peter talked about the utility of an mHealth-based PHR (iTriage recently launched such capabilities),

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Posted in Consumer Engagement, consumer health, Health Information Exchange, policy Tagged with: , , , , , , , ,

Consumer Challenge: Creating a Longitudinal Record

A very good eZine on all things mobile health, is mobihealthnews.  Brian and his partner Joe have done an excellent job of following many of the developing trends in this sector and occasionally, will have a guest author a column.

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Posted in Consumer Engagement, consumer health, Google Health, HealthVault, mHealth

Going Stealth, MSFT Brings HealthVault to UK

Today, Microsoft, via a blog post by its UK leader John Coulthard, announced the launch of HealthVault in the United Kingdom. Yesterday, Chilmark received a briefing from Microsoft’s Director of International Development, Mark Johnston who provided us the back-story on

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Posted in Consumer Engagement, consumer health, HealthVault, policy Tagged with: ,

Another Survey, Another Doh!

Harris Interactive and HealthDay announced the results of their latest consumer survey on consumer attitudes towards electronic medical records. This is but just one more survey that seems to state the same thing over and over again, that there is

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Posted in Consumer Engagement, consumer health, Electronic Health Records

A Bite of the Apple

Yesterday, with much fanfare, Steve Jobs took the stage at Apple’s annual developer conference and announced the pending release of the next iteration of the iPhone. While there has been plenty of press regarding this release, both before (and Apple’s

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Posted in consumer health Tagged with: , , , , ,

Telus Goes with Different Model for HealthVault

Unlike the free access that one has here in the US to sign-up for and use Microsoft’s HealthVault for managing personal health information (PHI), Telus will “licensed” Telus health space to providers, agencies, provinces, etc. who will then offer it

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Posted in Consumer Engagement, consumer health, Google Health, HealthVault Tagged with: , ,

Google’s Irrelevancy Leading to Demise?

Since its initial launch to much fanfare, Google Health has struggled to be relevant.  Since its formal launch in May 2008, Google Health has not dedicated the resources to build out this platform into a truly engaging ecosystem of applications

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Posted in Consumer Engagement, consumer health, Google Health, HealthVault Tagged with: ,

Subdued in Seattle

What was at one time an event focusing on visionary statements and a desire to attract the developer community has transitioned too much more of a true user conference and with this transition, Microsoft’s 3rd annual healthcare event, Connected Health

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Posted in consumer health, Electronic Health Records, Health Information Exchange, HealthVault Tagged with: , ,

Intuit Makes a Move, Acquires Medfusion

Yesterday, Intuit announced its intent to acquire HIT vendor, Medfusion, for roughly $91M.  This is an interesting and savvy move by Intuit.  Interesting in that Intuit is signaling an intent to more directly enter the small physician market. Chilmark also

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Posted in Consumer Engagement, consumer health Tagged with: , ,

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Who We Are

Chilmark Research is the only industry analyst firm focusing solely on health IT. We combine proven research methodologies with intelligence and insight to provide cogent analyses of the emerging technologies that have the greatest potential to improve healthcare. We do not shy away from making tough calls, and are respected in the industry for our direct and thoughtful commentary.