Blog Archives
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Can APIs Really Improve HIT?

I will be hosting a webinar on December 14th to coincide with the release of my latest, free report on this topic. This webinar is free and open to the public. Please join us by registering here. A critical element of business

A Shift From Disruption to Change

One of the most striking characteristics of the Health 2.0 conference has always been its focus on disruption. (For this we owe Clayton Christensen a debt of gratitude.) In rapid succession, startups take the stage to present their vision for

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Health 2.0: Ten Years On

For my young daughter, 10 yrs is nearly a lifetime – but for myself, nary the blink of an eye. So it felt this week while attending the 10th annual Health 2.0 conference, one part so much time has past,

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Beyond the Patient Portal: New Report on Improving Consumer Engagement Released

Join author Brian Eastwood October 4th, 2016 at 1pm ET for a free webinar highlighting some of the key findings of this report. He will also be fielding questions from the audience. Register today! For years – before the Affordable

Stop Treating Patients Like You-Know-What

Earlier this month, I returned from a weekend of hiking in the White Mountains, just beyond the boundaries of cell reception and Wi-Fi availability, to learn that Jess Jacobs passed away. She was only 29. Jess suffered from two rare

Marrying Consumer and Clinical Telehealth Will Take Work

Last year, after attending two very different conferences in a two-week span, I wrote about healthcare’s parallel paths of innovation. Silicon Valley follows one line, and brick-and-mortar healthcare organizations (HCOs) follows the other. The former gets a lot more attention,

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Finally, Some Concrete Use Cases for Telehealth

A recent report has gone great lengths to explain how and to what extent telehealth can improve outcomes, and it is well worth a read if your healthcare organization (HCO) plans to explore investments in telehealth services now or in

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AHIP – The Usual Stories, Amidst Some Refreshing Perspectives

AHIP 2016 is Las Vegas included the usual standard AHIP story lines. Better industry collaboration requires better partnerships, the promise of consumer engagement, the importance of harnessing data to better inform decision making and outcomes. Telemedicine was touted as a

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5 Key Learnings from PHM Webinar

Last week, I had the privilege to moderate a webinar that took a close look at enabling a population health management (PHM) strategy. Advocate Health Care, based in Chicago, gave an excellent overview of what they have done to enable

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A Different Approach to Health App Curation

In a recent fit of insomnia, I downloaded a free Electronic Arts version of Scrabble onto my Android phone. I made my decision based on four things: The name of the app, the name of the developer, its star rating

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CMS Drops MACRA Rules – 5 Things to Know About MIPS

Big news this week when on Wednesday CMS dropped the draft rules for MACRA, all 962 pages worth. These rules are the outcome of legislation that passed a couple of years back to replace the flawed SGR reimbursement model for physicians

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Design Healthcare for People at Their Worst

Much of the rhetoric surrounding healthcare innovation is happy. Smiling young people run along a river on a sunny day, then check their FitBits. Smiling parents hold iPads while they connect to a smiling pediatrician over video chat. Smiling nurses

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Kill the Patient Portal

I’ll probably catch a lot of heat for this post, but this has to be said. It is time to accept that the patient portal, as currently architected, is a complete dead-end. Our national efforts to promote patient portals through

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Reality Check on the Retail Health Spending Survey

By now you’ve probably seen the Health Affairs study (and requisite mainstream media coverage) stipulating that retail health clinics actually add to the nation’s healthcare spending by encouraging the use of medical services. The study is not without merit, but

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HIMSS16 Wrap: Analysts Answer 3 Key Questions

The pilgrimage to HIMSS has once again come to pass. While certainly not a spiritual pilgrimage – after all it did take place in Sin City – it is a trek into the depths of healthcare IT (HIT). No other

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Market Trends Report on Care Management Solutions Now Available

Chilmark Research launched the Care Coordination domain (now Care Management) in an effort to bring clarity to a diverse and emerging market that had yet to be subject to formal, in-depth analysis. Dozens of vendors from all over the health

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Silicon Valley, Far From Defeated, Is Simply Stuck

Earlier this month, Zenefits joined Theranos and 23andMe on the list of Silicon Valley startups to run afoul of regulators. Some commentators refer to the situation at large as Silicon Valley’s Waterloo. The headline is certainly catchy – especially for

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Bringing Digital Health to Those Who Need It Most

Between my current life as an analyst and my former life as a journalist, I’ve sat in a lot of keynote addresses, conference sessions, and presentations touting the latest and greatest consumer healthcare products. No matter whether I’m impressed, puzzled,

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3 Real-World Reasons the Scripps Study Failed

Results from the Scripps study failed to show an impact on remote monitoring inteventions. We think that this news speaks the broader failure of the health IT industry, researchers, and clinicians to design patient-centered models of care. The worst part is – that could be the easiest piece of the puzzle.

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Going Beyond the Obvious: 2016 Predictions for Healthcare IT

Never a dull moment in healthcare. 2015 saw plenty of changes and some inklings as to what may be in store for us in 2016. While there was plenty of noise around ICD-10, it was a non-event in 2015. Likewise,

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Annual Review: 2015 Predictions

What good are predictions and the prognosticators who make them if they never go back and assess those predictions later? A big fat goose egg, or worse, if you set some aspects of your strategic plan in alignment with those

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Getting Closer to Virtual Care

Connected Health models have undoubtedly grown in popularity over the last year. New research examines some of the growing pains that HCOs, vendors, and other stakeholders are facing as this nascent market begins to mature.

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Current & Future Trends for the Digital Care Plan: New Report Hits the Streets

Proper care coordination depends on a longitudinal care plan that all members of a care team can view, contribute to, update, and distribute. Such a plan must also be patient-centric, holistic, interdisciplinary, and dynamic. Naturally, it will be digital and

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Bending the Healthcare Cost Curve, One Consumer at a Time

‘Tis the season – for thinking about health insurance. Nov. 1 marked the beginning of open enrollment on the state and federal insurance exchanges; employers everywhere will soon kick off the enrollment process for employees and their dependents. Even if

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The Parallel Paths of Healthcare Innovation

How you define healthcare innovation depends on the setting. Sometimes it’s a handheld device that lets a physician examine your throat during a video visit, an online eye test, or a patient and caregiver engagement platform that looks a lot

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Consumerizing Healthcare: Talk is Cheap, Work is Hard

Lots of talk these days about the consumerization of healthcare. But what happens when the rubber hits the road?

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Health 2.0 Grows Up

Nine conferences later and finally, the Health 2.0 event is showing signs of maturity. Sure, there remains plenty of cheerleading for all those fabulous little start-ups that claim they will be the ones disrupting healthcare. And the Health 2.0 event is

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Forget the Billboards

Earlier this week I traveled to Hershey PA to give a keynote presentation to the BCBS CIO Summit. Landing in Philadelphia, I rented a car and headed out on PA turnpike to Hershey, about a 2hr drive. Along that drive,

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Bringing Enthusiasm to the Consumer Health Tech Revolution

You can’t travel too far on the Internet without tripping over an article, report, survey, or commentary lamenting the state of engagement in the healthcare industry. A lot of this talk focuses on the poor quality of technology that healthcare

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#WWBR Week of August 17, 2015

The Potential Hazards of Hospital Consolidation Tim Xu, Albert W. Wu, and Martin A. Makary in The Journal of the American Medical Association “At the end of the 20th century, consolidation in the financial services industry created firms that were

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#WWBR Week of August 3, 2015

Primary Care Providers’ Views of Recent Trends in Health Care Delivery and Payment Jamie Ryan, et al for The Commonwealth Fund “Commonwealth Fund’s annual survey of PCPs turns up some surprising and not to surprising results. Satisfaction with IT is

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With Wristband, Google Entering Consumer Health on Its Own Terms

It’s not every day that health-related news from Google gets buried, but recent headlines about the Supreme Court upholding a key provision of the Affordable Care Act and the nation’s largest insurers playing matchmaker seem to have relegated Google’s planned

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#WWBR Week of June 29, 2015

How to Take Charge of Your Medical Records (Note: this complements Naveen’s post earlier in the week on this subject) Melinda Beck in The Wall Street Journal “This piece, on the issues surrounding patient access to their own records, might

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Free Data, Wishful Thinking

Is the #dataindependenceday and #freemydata movement in healthcare actually going to amount to anything?

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The Promise of Consumer-Driven Health

As John pointed out last week, I’m the newest member of Chilmark Research. I’ve joined the team to wrap my head around the role of the patient/consumer/citizen in the healthcare process. This role has changed dramatically since I started covering

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Building the Team – Fulfilling the Mission

It’s been some eight years since I hung up the Chilmark Research shingle and started this business. I founded the company on a simple belief that still holds true today: Effective deployment and use of IT can demonstrably improve care delivery processes

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Providers and Telehealth: Ready For One Another?

Telehealth has generated much excitement in the payer, employer, and even DTC segments. As telehealth vendors enter the provider market, several business, technology, and cultural dynamics loom large.

Waltzing thru the Cafes of Vienna

Ten months, nearly to the day, since I landed in this city. Over that time, I’ve had the pleasure to partake in one of Vienna’s true cultural gems -no not the incredible music you find everywhere – but the Viennese

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#WWBR Week of May 11th, 2015

Radical Approach To Huge Hospital Bills: Set Your Own Price Jay Hancock for Kaiser Health News “Providers are getting squeezed by Medicare, next they could get squeezed even further by small self-insured employers. The gig is up, hospitals will have

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#WWBR Week of May 4th, 2015

Our posts from earlier in the week: May 5 – John: IBM in Healthcare: Deja Vu or Something New? May 4 – Brian: HIMSS’15: NOT on FHIR   The Future Of Medicine — Where Investors Are Putting Their Money Nikhil

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IBM in Healthcare: Deja Vu or Something New?

IBM has been making a lot of noise as of late. First, it made a series of announcements at the HIMSS confab about its intentions to go deep into the healthcare vertical. Then last week it announced a partnership with Apple

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WWBR Week of April 27, 2015

Admitted to Your Bedroom: Some Hospitals Try Treating Patients at Home Daniela J Lamas for The New York Times “Delivering acute care in a home setting is not all that new but it is still rare. This article talks about

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Progress Amidst the Stumbles: Patient Engagement at #HIMSS15

A lot of small signs of progress in the patient engagement market were on display at #HIMSS15, despite a lack of bigger picture vision.

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HIMSS’15: Care Management & Care Coordination Watchlist

In preparation of attending HIMSS 2015 next week, I have been busy finalizing my agenda. It has been a busy week confirming and finalizing meeting times, figuring out what vendors I want to take a more detailed look at, setting

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HIMSS’15: Patient & Consumer Engagement Watchlist

HIMSS is nearly on top of us again – here, we share a few of the specific things we’re looking out for to at this year’s show.

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Join us for an MU3 Tweetchat this Thursday!

As you are likely already aware, CMS released their proposed Stage 3 Meaningful Use attestation regulations this past Friday, March 20th. Since then, there has been a good deal of writing on the subject, and many opinions have already been

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#WWBR Week of March 16, 2015

Questioning the Value of Health Apps Joshua A. Krisch in The New York Times “Have we made progress in mHealth over the last few years? Of course the instinctive response is to say “yes” – but as this NYT piece

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#WWBR Week of February 23, 2015

Study Urges Greater Financial Disclosure by Nonprofit Integrated Health Systems Jill Bronstein in National Academy of Social Insurance “A study came out from the National Academy of Social Insurance looking at the societal value of IDNs. The study had several

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Longitudinal Care Plans: Still Siloed

I have been doing a lot of work and research around the current state of care plans for an upcoming Insight report that will be out in March. Some of their limitations in current practice though have become glaringly apparent

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#WWBR Week of February 9, 2015

Coverage of our recently released Clinical Patient Engagement Report: Analyst: Widespread provider adoption of patient engagement tools still two years out via MobiHealthNews Healthcare Orgs. Still Doing Bare Minimum on Patient Engagement, Report Says via Healthcare Informatics Patient engagement ‘taking a

Who We Are

Chilmark Research is the only industry analyst firm focusing solely on health IT. We combine proven research methodologies with intelligence and insight to provide cogent analyses of the emerging technologies that have the greatest potential to improve healthcare. We do not shy away from making tough calls, and are respected in the industry for our direct and thoughtful commentary.